Aadriyanda Ford

I am a dedicated customer service representative with over seven years of experience in fostering positive interactions and maintaining detailed records in both educational and retail settings. My strong interpersonal and communication skills enable me to effectively manage classroom environments and enhance store operations. I am committed to delivering exceptional customer service and creating a supportive atmosphere for both students and clients.

In my role as an Assistant Manager at Dollar General, I trained new sales associates, enhancing team efficiency and customer satisfaction. I managed cashier duties during peak times and oversaw daily store functions, streamlining processes for better productivity. My proactive problem-solving skills helped optimize inventory and improve store performance, while my focus on fostering a positive team environment contributed to effective communication and professional development initiatives.

Currently, I serve as a Balloon Captain at Party City, where I enhance team efficiency through effective time management and task adaptation. I lead process improvements and mentor peers in a collaborative setting, utilizing POS systems to streamline operations and improve customer service. My experience as a Substitute Teacher has further honed my ability to maintain detailed records and guide students in a supportive learning environment.