Konstantin Aleksandrov
@konstantinaleksandro
I architect Microsoft Teams Phone solutions and build strategic technology alliances across global markets.
What I'm looking for
At Microsoft, I architect and co-sell Teams Phone and AI-powered unified communications solutions with telecom providers and system integrators across EMEA, ASEAN, and UK&I.
I design scalable, secure enterprise telephony deployments and align sales, technical, marketing, partner, and IT stakeholders to turn high-priority opportunities into revenue. I also deliver executive presentations and technical workshops that connect solution architecture to long-term roadmap value.
I helped drive the move from cloud PBX to AI-assisted enterprise telephony, including Microsoft 365 Copilot capabilities for call summarization, transcription recap, and delegation, plus Copilot Studio conversational voice agents for automated customer call handling.
Before this, I improved Microsoft sales operations through CRM and KPI-led process redesign, global playbooks, systems governance, and training. My account management background spans Broadcom, Symantec, Google, and Sutherland, covering enterprise sales, cybersecurity, Google Workspace migrations, and information security programs.
Experience
Work history, roles, and key accomplishments
Lead strategic co-sell initiatives for Microsoft Teams Phone and AI-powered UC integrations across EMEA, ASEAN, and UK&I. Architect enterprise deployments and drive revenue through alliances and executive presentations.
Teams Phone Architect / Strategic Alliance Manager for Microsoft | EMEA, ASEAN,
Sep 2023 - Present (2 years 11 months)
• Spearheaded strategic co-sell initiatives focused on Microsoft Teams Phone solutions, including AI-powered integrations, in collaboration with telecommunications providers and system integrators across EMEA, ASEAN, and UK&I regions.
• Led the design and architecture of Microsoft Teams Phone systems, developing scalable, secure, and high-performance communication infrastructures tailored to enter
Spearheaded strategic co-sell initiatives for Microsoft Teams Phone solutions, including AI-powered integrations, with telecom providers and system integrators across EMEA, ASEAN, and UK&I. Led design and architecture of Teams Phone systems, driving cross-functional collaboration and business growth.
Designed and optimized end-to-end sales operations processes to improve efficiency and profitability. Conducted sales performance analysis, created standardized documentation, and provided strategic support to sales and operations teams.
Senior Operations Sales Process Architect - Microsoft | WE |
Mar 2022 - Sep 2023 (1 year 6 months)
• Designed and optimized end-to-end sales operations processes to improve efficiency, accuracy, and profitability across cross-functional teams.
• Conducted detailed sales performance analysis and business process reviews to identify bottlenecks and implement scalable, data-driven process improvements.
• Created and maintained standardized documentation, playbooks, and workflows for sales procedur
Redesigned end-to-end sales operations processes for Microsoft, improving efficiency and profitability. Built standardized playbooks and managed seller support and training.
Managed strategic enterprise accounts across the Nordics, leading contract negotiations and renewals while consistently exceeding sales targets.
• Managed and expanded strategic client relationships, serving as the primary point of contact for key accounts across diverse industry verticals.
• Developed and executed account plans to identify new business opportunities, drive customer satisfaction, and increase revenue growth within assigned accounts.
• Collaborated with cross-functional teams—including product, engineering, marketing, and c
Account Manager at Symantec (Now Broadcom) | Emerging Markets |
Oct 2017 - Aug 2019 (1 year 10 months)
• Managed strategic enterprise accounts, serving as the primary liaison between Symantec and clients to ensure alignment of cybersecurity solutions with business goals.
• Identified and cultivated new business opportunities within assigned accounts, while strengthening and expanding existing customer relationships to drive revenue growth.
• Developed and executed comprehensive account strategies i
Managed cybersecurity portfolio sales for enterprise accounts in emerging markets, from discovery through deal closure.
Grew and upsold a Google Workspace client portfolio, leading onboarding, migrations, and technical support.
Account Manager | G Suite / Google Workspace Solutions | Google
Jul 2015 - Oct 2017 (2 years 3 months)
• Managed and grew a portfolio of existing G Suite (Google Workspace) clients, with a focus on upselling to premium business and enterprise-level solutions, increasing account value and customer lifetime revenue.
• Created and maintained a robust sales pipeline across all four fiscal quarters, using data-driven forecasting and proactive account planning to drive predictable revenue growth.
• Built
Managed and grew a portfolio of G Suite clients, focusing on upselling to premium solutions. Built and nurtured long-term client relationships, delivered consultative sales engagements, and led onboarding and technical support.
Managed enterprise information security programs (ISO 27001, NIST, GDPR) while also running SMB account management for Google For Work.
Hired to build business, identify and qualify prospects in the SMB segment. Managed sales efforts to improve revenue, retention and product adoption. Promoted long-term customer relationships, demonstrating clear ROI through G Suite product adoption. Troubleshooting new or existing issues. migrating emails, setting up email servers, managing DNS, various admin requests or issues.
Education
Degrees, certifications, and relevant coursework
University of National and World Economy
Bachelor's Degree, International Economics
2025 -
Grade: 5
Activities and societies:
Bachelor's degree in International Economics from the University of National and World Economy in Sofia.
134 SOU "Dimcho Debelyanov"
High School Diploma, Information Technology
2002 - 2014
• Built and managed multiple school-related websites, applying foundational skills in HTML, CSS, and CMS platforms.
• Designed layouts and visual assets for student publications and digital content.
• Participated in media studio setup and operations, including audio-visual production and post-editing.
• Supported the school’s IT and creative departments with hands-on contributions in design, web
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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