Looking for a job

Kofoworola Olusanya

@kofoworolaolusanya

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Skilled in business operations and marketing communications.

Zimbabwe

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What I'm looking for

I am looking for a role that allows me to leverage my skills in marketing and customer service while fostering strong client relationships and contributing to business growth.

I am a highly skilled professional with a strong background in business operations, marketing communications, and customer service management. My experience includes building and maintaining strong relationships with clients, identifying new business opportunities, and collaborating with cross-functional teams to ensure client satisfaction. I am committed to providing outstanding service and creating enduring connections with clients.

In my recent role as an Account Sales Executive at Firstbank Nigeria, I successfully managed client relationships and contributed to sales efforts through effective communication of product benefits. My previous experience at Premium Pension involved addressing customer inquiries, maintaining accurate records, and supporting training initiatives for new staff. I am passionate about leveraging my skills to enhance brand awareness and boost consumer interaction.

Experience

Work history, roles, and key accomplishments

Account Sales Executive

Firstbank Nig

Mar 2023 - Apr 2024 (1 year 1 month)

Built and maintained strong relationships with existing clients while identifying new business opportunities. Tracked sales performance and prepared reports on progress toward targets.

Client Relationship Management Product Knowledge Sales Forecasting Business Development Customer Satisfaction

Business Operations/Customer Service

Premium Pension

Nov 2021 - Nov 2022 (1 year)

Addressed customer inquiries, resolved issues, and ensured satisfaction with products or services. Maintained accurate records of customer interactions and operational activities.

Customer Support Data Management Quality Assurance Training

Relationship Manager

FirstBank Nigeria

Strengthened skills in relationship management, lead generation, and team collaboration. Ensured high levels of client satisfaction through effective communication and strategic thinking.

Relationship Management Lead Generation Team Collaboration Client Satisfaction Strategic Thinking

Client Relationship Professional

Premium Pension

Gained deep understanding of client needs and built solutions that delivered long-term value in pension fund management. Developed foundational skills in financial services and client relationship management.

Client Needs Analysis Solution Development Pension Fund Management Financial Services Relationship Building

Education

Degrees, certifications, and relevant coursework

Bowen University

Bachelor of Science, Mass Communication

Specialized in integrated marketing communications and brand management. Gained expertise in digital marketing, including social media, content, and email marketing, along with Google Analytics.