Chiamaka Onyegbule

I am a dedicated customer-focused professional with over four years of experience in customer service and account management. My journey began at Nestle Global Company, where I honed my skills in direct sales and promotion, assisting clients in navigating products and services. This role allowed me to collaborate with cross-functional teams to address complex customer issues, ultimately contributing to increased customer confidence through product training sessions.

In my most recent position at Sterling Bank PLC, I further developed my expertise by responding to customer inquiries across various channels, including phone, email, and chat. I pride myself on my ability to resolve customer issues and complaints effectively, ensuring a high level of customer satisfaction. My strong problem-solving abilities, combined with my proficiency in using G-suite and CRM tools, have enabled me to maintain detailed records of customer interactions and transactions, which are crucial for delivering exceptional service.