Ngozi Ogide
@ngoziogide
Experienced client relationship manager with a focus on sales development.
What I'm looking for
I am an eloquent and talented professional with years of experience in client relationship management, marketing, and sales development. My expertise lies in transforming client feedback into actionable insights that drive revenue. I have a proven track record of improving client satisfaction and organizational performance through effective communication and teamwork.
Throughout my career, I have successfully managed client relationships across various sectors, including finance and education. My roles have allowed me to develop and implement marketing strategies that not only attract clients but also enhance their overall experience. I am committed to excellence and the promotion of organizational goals, ensuring that I contribute positively to any team I am part of.
Experience
Work history, roles, and key accomplishments
Account Officer
Accion Microfinance Bank
Feb 2023 - Present (2 years 3 months)
Currently serving as an Account Officer, responsible for managing client accounts and ensuring effective communication to enhance client satisfaction and organizational transactions.
HR Officer
Edmal Consulting Academy
Feb 2023 - Jul 2023 (5 months)
Worked as an HR Officer, focusing on client relationship management and enhancing organizational communication to meet client needs.
Relationship Manager/Sales Consultant
Optiva Capital Partners
Mar 2022 - Dec 2022 (9 months)
Managed client relationships and improved client satisfaction through effective feedback management and marketing strategies, resulting in increased organizational prospects.
Secretary/Receptionist
Frankheart Nigeria Limited
Jul 2018 - Dec 2022 (4 years 5 months)
Maintained organizational databases and coordinated office activities, ensuring efficient communication and documentation processes.
Marketer
Polaris Bank Limited
Dec 2020 - Feb 2022 (1 year 2 months)
Successfully managed client accounts and implemented marketing strategies that significantly increased client engagement and banking services usage.
Senior Manager
Inno Medi Care Limited PLC
Dec 2017 - Apr 2018 (4 months)
Oversaw inventory management and staff performance, ensuring customer satisfaction and operational efficiency.
Social Studies Teacher
Nekede Secondary School
Nov 2016 - Oct 2017 (11 months)
Planned and delivered educational materials for social studies, enhancing student engagement and understanding.
Cash Sales Representative
Diamond Bank PLC
Nov 2012 - Nov 2013 (1 year)
Provided exceptional customer service and managed banking transactions, contributing to customer loyalty and trust.
Teacher
New Hope Nursery & Primary School
Aug 2009 - Dec 2010 (1 year 4 months)
Developed and implemented teaching methodologies for primary education, fostering student learning and discipline.
Education
Degrees, certifications, and relevant coursework
Federal Polytechnic Nekede
Higher National Diploma, Public Administration
2013 - 2015
Achieved Higher National Diploma (HND) in Public Administration, enhancing skills in public policy, management, and administrative practices.
Federal Polytechnic Nekede
National Diploma, Public Administration
2010 - 2012
Completed National Diploma (ND) in Public Administration, focusing on the principles and practices of public service management and administration.
Itolo Girls Senior Secondary School
Secondary School Certificate, General Education
2003 - 2009
Completed Secondary School Certificate Examination (SSCE), acquiring foundational knowledge and skills in various subjects.
ABS Nursery and Primary School
Primary School Certificate, General Education
1994 - 2002
Completed primary education, developing basic literacy and numeracy skills essential for further education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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