Ayomide Fatoye
@ayomidefatoye
Dedicated finance professional with expertise in customer engagement.
What I'm looking for
I am a highly efficient and enthusiastic finance and account management professional with a proven track record of delivering exceptional customer service and driving operational excellence. My proficiency in leveraging digital tools such as Zendesk, Freshdesk, and Zoho CRM has significantly enhanced customer engagement and streamlined processes. I am committed to promoting the highest standards of professionalism while continuously seeking opportunities for growth and innovation.
Throughout my career, I have successfully managed customer relationships and provided tailored financial advice, ensuring that clients achieve their financial goals. My experience as a Virtual Relationship Manager at Wema Bank has honed my skills in account management and problem resolution, while my role as an Assistant Agency Manager at Allianz Nigeria Insurance Ltd allowed me to lead and mentor a team to meet sales targets. I am passionate about utilizing my skills to foster strong client relationships and drive business success.
Experience
Work history, roles, and key accomplishments
Virtual Relationship Manager
Wema Bank plc
Jan 2024 - Present (1 year 4 months)
As a Virtual Relationship Manager, I engaged with customers through digital channels, assisted with account management, provided financial advisory, and promoted banking products. I utilized various digital tools to enhance customer engagement and ensure compliance with regulatory requirements.
Assistant Agency Manager
Allianz Nigeria Insurance Ltd
Jan 2023 - Jan 2024 (1 year)
In my role as Assistant Agency Manager, I supervised insurance agents, set sales goals, and provided training. I focused on client management and operational support to ensure high customer satisfaction and compliance with company policies.
Accounts Assistant (NYSC Intern)
Ministry of Physical Planning and Urban Development
Feb 2022 - Feb 2023 (1 year)
As an Accounts Assistant intern, I conducted reconciliations, handled accounting requests, and ensured compliance with accounting laws. I provided administrative support and improved operational efficiency through evaluations of internal systems.
Sales Representative
Da-Bank Plastic
Jan 2020 - Jan 2021 (1 year)
In my role as a Sales Representative, I cultivated client relationships, promoted company products, and maintained client records. I ensured high levels of customer satisfaction through effective communication and service.
Accounting Intern
7up Bottling Company
Feb 2019 - Dec 2019 (10 months)
As an Accounting Intern, I reviewed vouchers and check payments, assisted with accounting software issues, and managed accounts payable and receivable. I provided support to the accounts department and helped prepare financial records.
Education
Degrees, certifications, and relevant coursework
Federal University of Technology, Akure
Bachelor of Science, Accounting
2015 - 2019
Grait International College
Senior School Certificate Examination
2010 - 2015
Completed the Senior School Certificate Examination (SSCE) with a focus on foundational subjects necessary for higher education.
Grait Primary School
First School Leaving Certificate
2003 - 2009
Achieved the First School Leaving Certificate, marking the completion of primary education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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