AF
Open to opportunities

Ayomide Fatoye

@ayomidefatoye

Dedicated finance professional with expertise in customer engagement.

Nigeria

What I'm looking for

I am looking for a role that fosters growth, innovation, and strong client relationships.

I am a highly efficient and enthusiastic finance and account management professional with a proven track record of delivering exceptional customer service and driving operational excellence. My proficiency in leveraging digital tools such as Zendesk, Freshdesk, and Zoho CRM has significantly enhanced customer engagement and streamlined processes. I am committed to promoting the highest standards of professionalism while continuously seeking opportunities for growth and innovation.

Throughout my career, I have successfully managed customer relationships and provided tailored financial advice, ensuring that clients achieve their financial goals. My experience as a Virtual Relationship Manager at Wema Bank has honed my skills in account management and problem resolution, while my role as an Assistant Agency Manager at Allianz Nigeria Insurance Ltd allowed me to lead and mentor a team to meet sales targets. I am passionate about utilizing my skills to foster strong client relationships and drive business success.

Experience

Work history, roles, and key accomplishments

WP
Current

Virtual Relationship Manager

Wema Bank plc

Jan 2024 - Present (1 year 4 months)

As a Virtual Relationship Manager, I engaged with customers through digital channels, assisted with account management, provided financial advisory, and promoted banking products. I utilized various digital tools to enhance customer engagement and ensure compliance with regulatory requirements.

MD

Accounts Assistant (NYSC Intern)

Ministry of Physical Planning and Urban Development

Feb 2022 - Feb 2023 (1 year)

As an Accounts Assistant intern, I conducted reconciliations, handled accounting requests, and ensured compliance with accounting laws. I provided administrative support and improved operational efficiency through evaluations of internal systems.

Education

Degrees, certifications, and relevant coursework

FA

Federal University of Technology, Akure

Bachelor of Science, Accounting

2015 - 2019

GC

Grait International College

Senior School Certificate Examination

2010 - 2015

Completed the Senior School Certificate Examination (SSCE) with a focus on foundational subjects necessary for higher education.

GS

Grait Primary School

First School Leaving Certificate

2003 - 2009

Achieved the First School Leaving Certificate, marking the completion of primary education.

Tech stack

Software and tools used professionally

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