Kehinde Apata
@kehindeapata
Dedicated Client Relationship Specialist with a strong sales background.
What I'm looking for
I am a dedicated and results-driven Client Relationship Specialist with a strong background in sales, customer service, and administrative support. My expertise lies in building and maintaining client relationships, delivering tailored solutions, and driving revenue growth. I am proficient in data analysis, regulatory compliance, and process optimization, with hands-on experience using tools like SQL, Python, and QuickBooks.
In my current role as a Relationship Manager at Sterling Bank Plc, I have successfully provided tailored financial solutions to clients, enhancing customer satisfaction and retention. I serve as the first point of contact for client inquiries, delivering prompt and effective resolutions. My proactive engagement and strategic cross-selling of financial products have significantly increased revenue generation. I am committed to continuous professional development and contributing to organizational success.
Experience
Work history, roles, and key accomplishments
Relationship Manager
Sterling Bank Plc
Jan 2023 - Present (2 years 10 months)
Provided tailored financial solutions to clients, enhancing satisfaction and retention. Increased revenue through proactive engagement and cross-selling, while ensuring compliance with CBN regulations and AML standards. Collaborated with sales teams and delivered timely reports to support strategic objectives.
Administrative Officer
Vemmaco Limited
Jan 2021 - Dec 2022 (1 year 11 months)
Provided high-quality administrative support, enhancing operational efficiency and managing clerical tasks. Coordinated office operations, ensuring adherence to organizational policies and submitting timely reports to support strategic objectives.
Education
Degrees, certifications, and relevant coursework
Ladoke Akintola University of Technology
B.Tech in Statistics, Statistics
Studied core statistical theories, methodologies, and their applications. Gained expertise in data analysis, statistical modeling, and research methods.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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