Looking for a Customer Success Manager role
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Klaudio Pellumbi
@klaudiopellumbi
Customer success | onboarding professional | Project Manager
ItalyWhat I'm looking for
Customer success and onboarding professional with 5+ years managing international B2B clients through implementation, workflow adoption, and long-term engagement.
Known for translating complex delivery processes into clear, scalable systems that improve adoption efficiency and retention.
Experienced in postsale enablement, stakeholder alignment, and proactive problem solving in remote, cross-functional settings. Combines operational discipline with a client-first mindset to ensure measurable satisfaction and lasting partnerships.
Experience
Work history, roles, and key accomplishments
IP
Current
Project Manager
IAP | International Architectural Partitions
Jan 2023 - Present (3 years 2 months)
Currently working as a Project Manager, overseeing various architectural projects and ensuring timely delivery and quality standards are met.
AA
Collaborator | BIM Specialist
Atelier Verticale Architetti
Jan 2021 - Jan 2022 (1 year)
Worked as a Collaborator and BIM Specialist, contributing to the final project of the 'CityWave' building in Citylife by BIG, Milan.
Education
Degrees, certifications, and relevant coursework
Polytechnic University of Milan
Master of Science, Building Architecture
2016 - 2021
Completed a Master of Science in Building Architecture, focusing on advanced architectural design and construction techniques.
Polytechnic University of Milan
Bachelor of Science, Building Architecture
2013 - 2016
Completed a Bachelor of Science in Building Architecture, covering fundamental principles of architecture and design.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
ItalyAuthorized to work in
France
Spain
Portugal
Germany
Ireland
Netherlands
Finland
Belgium
Switzerland
Poland
Ukraine
Romania
Croatia
Albania
Czechia
Hungary
Lithuania
Latvia
Greece
Bulgaria
Sweden
Austria
Cyprus
Denmark
Slovakia
Luxembourg
Slovenia
San MarinoSalary expectations
40k-70k USD
Social media
Job categories
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