Open to opportunities

Kamilah Ibrahim

@kamilahibrahim

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Result-driven sales and customer service professional with proven success in financial services and client relations.

Nigeria

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What I'm looking for

I am seeking a client-facing sales or customer service role in a growth-oriented company where I can apply my sales skills, drive revenue, and build long-term client relationships.

I am a result-driven sales and customer service professional with proven experience in the financial services sector, skilled at building strong client relationships and consistently exceeding sales targets. My background includes direct sales, telemarketing for UK campaigns, and remote customer service roles where I promoted financial products and prepared regular sales reports.

I bring hands-on experience with lead qualification, CRM use, regulatory and compliance adherence for international campaigns, and crisis-aware public relations from my NYSC placement. I combine strong verbal communication, objection-handling, and research skills to identify business opportunities and recommend tailored solutions.

I am organized, technically capable with MS Office and telemarketing tools, and committed to professional development through courses in customer service management, project management, and human resources. I seek to leverage my sales track record and client-focused approach to drive measurable revenue and strengthen customer loyalty.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

Afromedi International

Feb 2025 - Present (1 year)

Promotes financial products, builds client relationships, and meets sales targets while preparing regular sales reports to support business objectives.

Customer Service Sales Financial Products Reporting Client Relationship Management CRM Communication

Telemarketing Trainee

My Smart Global Ltd

Dec 2025 - Jan 2026 (1 month)

Completed a UK-focused telemarketing training program handling outbound calls to UK clients, ensuring compliance with UK call etiquette and data standards while qualifying leads and recording outcomes in CRM.

Telemarketing Lead Qualification CRM Objection Handling Outbound Sales Data Entry

Direct Sales Agent

Fidelity Bank Plc

Sep 2024 - Feb 2025 (5 months)

Sold banking products by developing prospect relationships, researching sales options, and identifying business opportunities to recommend tailored solutions.

Direct Sales Prospecting Sales Analysis Financial Products Relationship Building Opportunity Identification Presentation Negotiation

Direct Sales Agent

Sterling Bank Plc

Jan 2024 - May 2024 (4 months)

Developed client prospects, researched and analyzed sales options, and built trust to drive product sales within assigned territories.

Direct Sales Prospecting Sales Research Financial Products Relationship Management Negotiation Reporting

Public Relations Officer

Transmission Company of Nigeria

Jul 2022 - Jun 2023 (11 months)

Served as liaison between the organization and the public during NYSC, monitored public opinion, managed crises, and developed communication strategies and brand messaging.

Public Relations Crisis Management Media Relations Communication Strategy Stakeholder Engagement Monitoring Content Development

Sales Representative

Barbie’s Place

Feb 2020 - Apr 2022 (2 years 2 months)

Promoted and sold products, maintained positive customer relationships, and prepared reports on customer needs and sales outcomes to inform business decisions.

Retail Sales Customer Relations Sales Reporting Product Promotion Customer Feedback Merchandising Communication Multitasking

Customer Service Representative

E-Clax Global

Remotely built customer relationships, promoted financial products, and consistently met or exceeded sales targets while preparing daily, weekly, and monthly sales reports.