Azeezat Oloyede
@azeezatoloyede
Customer-focused customer service professional with 3+ years improving client experiences.
NigeriaWhat I'm looking for
I am a customer-focused professional with over three years of hands-on experience in customer service and office communication, skilled at managing client documentation, handling inquiries, and ensuring timely follow-ups. I prioritize professionalism, clear communication, and accuracy in every interaction.
My experience spans inbound and outbound call handling, remote customer support, telemarketing for UK-based campaigns, and CRM-based lead qualification. I have consistently met sales targets, built strong customer relationships, and documented interactions to support service improvement.
I bring strong multitasking, attention to detail, and problem-solving skills, along with proficiency in MS Office and common CRM/telemarketing tools. I am proactive about delivering quality service and enhancing overall customer experience.
Experience
Work history, roles, and key accomplishments
Telemarketer
My Smart Global Ltd
Jan 2025 - Jan 2026 (1 year)
Conducted outbound calls to UK-based prospects adhering to UK compliance and data-protection standards, qualified leads and escalated suitable prospects while accurately capturing CRM data to improve campaign conversion.
Customer Representative
DataFluent Academy
Jan 2023 - Jan 2025 (2 years)
Managed remote customer outreach to promote products, met sales targets, maintained customer records in internal systems, and resolved inquiries to support company growth.
Customer Service Representative
Magik World
Jan 2021 - Jan 2023 (2 years)
Served as primary customer contact, managed front-desk inquiries, appointments, and communications via phone and email while maintaining organized client records and professional service delivery.
Education
Degrees, certifications, and relevant coursework
National Youth Service Corps
NYSC, National Service
2025 - 2025
Participated in the mandatory National Youth Service Corps program in 2025.
TNTeacher Registration Council of Nigeria
TRCN Certification, Teacher Certification
2023 - 2023
Obtained teacher registration certification from the Teacher Registration Council of Nigeria in 2023.
UIUniversity of Ilorin
Proficiency Certificate, English Language Proficiency
2023 - 2023
Completed an English Language Proficiency program at the University of Ilorin in 2023.
UIUniversity of Ilorin
Bachelor of Arts (Ed.), English (Education)
2018 - 2022
Completed a Bachelor of Arts in English (Education) at the University of Ilorin from 2018 to 2022.
Availability
Location
NigeriaAuthorized to work in
Job categories
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