Open to opportunities

Isaiah Idakpo

@isaiahidakpo

Message

Motivated telesales professional driving revenue through relationship selling.

Nigeria

Message

What I'm looking for

I seek a sales or contact-center role where I can use telesales expertise, CRM skills, and strong customer orientation to meet targets, grow revenue, and build long-term client relationships.

I am a motivated telesales and contact-center professional with consistent success converting leads into loyal customers through persuasive communication and strategic sales techniques.

Over several roles at financial services and consumer companies, I generated and qualified leads, conducted phone sales presentations, managed customer databases, and met or exceeded monthly sales targets.

I bring strong phone-contact handling, active listening, CRM familiarity (Salesforce/HubSpot/Zendesk), and a customer-oriented approach that resolves complaints and fosters long-term satisfaction.

I continuously improve through feedback, track detailed records of interactions and sales, and seek roles where I can apply my sales acumen to drive growth and maintain excellent client relationships.

Experience

Work history, roles, and key accomplishments

Current

Telesales Executive

Current

Renmoney Microfinance Bank

May 2025 - Present (10 months)

Contact potential and existing customers to promote banking products, recommend financial solutions, and exceed sales targets while ensuring compliance with banking regulations and maintaining detailed customer records.

Telesales Customer Service CRM Lead Generation Sales Closing Phone Communication Complaint Resolution Record keeping

Telesales Executive

Koolboks Nigeria

Feb 2024 - Apr 2025 (1 year 2 months)

Contacted potential and existing customers to present products, process orders accurately, update customer databases, handle grievances, and meet sales quotas to drive recurring revenue.

Telesales Order Processing CRM Lead Qualification Sales Closing Database Management Customer Support Complaint Handling

Telemarketer

Dover Credit Limited

Nov 2021 - Jan 2024 (2 years 2 months)

Generated and qualified leads via cold calling, conducted phone sales presentations, tracked appointments and complaints, and met monthly sales targets while maintaining an organized customer database.

Cold Calling Lead Qualification CRM Appointments Client Relations Reporting

Customer Service Rep

Outcess Nigeria Limited

Nov 2020 - Nov 2021 (1 year)

Managed high volumes of inbound calls, generated sales leads, resolved customer complaints within time limits, and met team sales and call-handling targets while maintaining accurate interaction records.

Inbound Support Lead Generation Complaint Resolution CRM Documentation Relationship Building

Marketer

African Alliance Insurance Plc

Nov 2018 - Nov 2019 (1 year)

Analyzed sales and marketing metrics, researched market opportunities, promoted brand consistency across channels, and used customer feedback to improve client satisfaction and digital presence.

Market Research Marketing Strategy Brand Management Analytics Customer Feedback Campaign Planning Digital Presence