Open to opportunities

Julie Bobbitt

@juliebobbitt

Message

Dedicated customer support professional skilled in problem resolution and client relationships.

United States

Message

What I'm looking for

I am seeking a customer-facing role where I can resolve issues, build client relationships, and improve support processes in a collaborative, service-oriented team.

I am a dedicated customer support professional with experience delivering high-quality service in fast-paced call center environments and as a small business owner. I have a track record of resolving complex issues, exceeding performance goals for call resolution and customer satisfaction, and collaborating with teams to improve processes.

As the founder and operator of a residential and commercial cleaning business, I managed operations, scheduling, customer communication, and finances, growing my client base through reliability and excellent service. I am recognized for empathy, organization, active listening, and a passion for helping others.

Experience

Work history, roles, and key accomplishments

Customer Service Agent

AT&T

Jan 2022 - Dec 2023 (1 year 11 months)

Delivered high-quality support handling billing inquiries, technical issues, and account updates while consistently exceeding call resolution and customer satisfaction targets.

Customer Service Call Center Operations Troubleshooting Billing Support Conflict Resolution Empathy Multitasking Team Collaboration

Owner / Operator

Bobbitt Cleaning Services

Jan 2018 - Dec 2022 (4 years 11 months)

Founded and managed a residential and commercial cleaning business, overseeing operations, scheduling, client communications, and financial management while growing the client base through referrals.