Angelina Cleary
@angelinacleary
Experienced customer service representative with a focus on client satisfaction.
What I'm looking for
I am an experienced customer service representative with a proven track record in resolving complex issues and winning customer loyalty. As the owner of All Around Service, I have honed my skills in remodeling and cleaning, ensuring that every client receives top-notch service. My commitment to excellence is reflected in my customer satisfaction rating of 98%, which I achieved through timely responses and effective problem-solving.
Throughout my career, I have consistently provided input to improve internal processes, demonstrating my dedication to enhancing operational efficiency. My experience at Executive Towers and Reallygreatsite Tech Solutions has equipped me with the necessary skills in documentation, reporting, and troubleshooting. I pride myself on my exemplary work ethic and great attention to detail, which have been instrumental in my success in the telecommunications and service industries.
Experience
Work history, roles, and key accomplishments
Owner
Angels All Around
Jan 2008 - Present (17 years 6 months)
As the owner, I managed all aspects of remodeling and cleaning services, ensuring high-quality results for clients. I also handled customer service, resolving issues and building loyalty.
Customer Service Agent
Reallygreatsite Tech Solutions
Jan 2017 - Present (8 years 6 months)
I consistently achieved a 98% customer satisfaction rating by effectively addressing customer needs. I also provided valuable input for enhancing internal processes.
Customer Service Lead
Reallygreatsite Telecommunications
Jan 1969 - Present (56 years 6 months)
I addressed customer service inquiries promptly and achieved a 98% customer satisfaction rating. I also contributed to improving internal processes.
Education
Degrees, certifications, and relevant coursework
Strayer University
Associate's Degree, Criminal Justice
Currently pursuing an Associate's Degree in Criminal Justice.
Beaudoin College
BA in Business Administration, Business Administration
Grade: 3.6 GPA
Activities and societies: Editor of the college newspaper
Maintained a 3.6 GPA and was consistently on the Dean's List. Served as a fast-paced editor for the college newspaper.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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