Deja Edwards

Provided an educational and healthy experience balancing children's needs upon request. Ensured a safe environment for children in the home.

Arranged and scheduled sales appointments for potential clients. Balanced multiple tasks and prioritized appointments effectively.

Collaborated with various departments, including marketing and project management, to develop new ideas and initiatives. Provided excellent customer service, increasing sales over the phone.

Offered strong customer service skills, increasing customer satisfaction and sales by an average of 20% annually. Executed company policies and safety standards to ensure proper cleanliness and safety of the office and equipment.

Maintained accurate records of all customer interactions, including personal and sales information. Handled customer inquiries, answered questions, and resolved problems in a timely manner.

Provided customer service and was involved in training new team members monthly. Developed relationships with new staff members and assisted existing staff in their career development.

Increased sales by 5% through upsells and cross-selling of additional products and services. Improved the pre-sales process, resulting in a 10% increase in sales.

Completed a high school diploma program through blended learning academies. Focused on general studies to build a foundational education.