Tasha Licorish
@mrsl22
Life is not measured by the number of breaths you take, but the moments that take your breath away.
What I'm looking for
Customer-focused professional with over 10 years of experience in customer service and administrative roles. Skilled in Salesforce, Microsoft Office, and effective communication, I resolve complex issues with patience and clarity.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
Life University
Feb 2021 - Present (4 years 4 months)
Attended and documented meetings, managing inventory and departmental calendars. Ensured efficient scheduling and organization of meeting minutes, demonstrating strong organizational and time-management skills.
Customer Service Representative
Certified Clean Care
Jan 2019 - Feb 2021 (2 years 1 month)
Coordinated and scheduled daily routes for technicians, ensuring efficiency. Provided clear explanations of processes to customers and handled multiple tasks simultaneously while addressing and resolving price objections with value-driven solutions.
Customer Care Representative
Synovus
Jan 2018 - Jan 2019 (11 months)
Responded to incoming calls, providing prompt assistance with inquiries. Addressed customer concerns with professionalism and empathy, while identifying opportunities to enhance customer experience through tailored product recommendations.
Education
Degrees, certifications, and relevant coursework
Life University
2021 -
Currently attending Life University, focusing on developing skills and knowledge relevant to the field.
Miller-Motte Technical College
Associates Degree, Dental Assisting
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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