Open to opportunities

Tasha Licorish

@mrsl22

Message

Life is not measured by the number of breaths you take, but the moments that take your breath away.

United States

Message

What I'm looking for

I seek a role that values customer satisfaction and offers growth opportunities.

Customer-focused professional with over 10 years of experience in customer service and administrative roles. Skilled in Salesforce, Microsoft Office, and effective communication, I resolve complex issues with patience and clarity.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

Life University

Feb 2021 - Present (4 years 4 months)

Attended and documented meetings, managing inventory and departmental calendars. Ensured efficient scheduling and organization of meeting minutes, demonstrating strong organizational and time-management skills.

Organizational Skills Time Management Meeting Documentation Inventory Management Scheduling Microsoft Office

Customer Service Representative

Certified Clean Care

Jan 2019 - Feb 2021 (2 years 1 month)

Coordinated and scheduled daily routes for technicians, ensuring efficiency. Provided clear explanations of processes to customers and handled multiple tasks simultaneously while addressing and resolving price objections with value-driven solutions.

Zendesk Salesforce Scheduling

Customer Care Representative

Synovus

Jan 2018 - Jan 2019 (11 months)

Responded to incoming calls, providing prompt assistance with inquiries. Addressed customer concerns with professionalism and empathy, while identifying opportunities to enhance customer experience through tailored product recommendations.

Empathy Active Listening