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Tanay Brooks

@tanaybrooks

Dedicated customer service professional with strong communication skills.

United States
Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers growth opportunities.

I am a dedicated and results-oriented customer service professional with a proven ability to communicate effectively and resolve issues proactively. My experience as a Remote Customer Service Representative at Foundever has honed my skills in responding to customer inquiries through various channels, ensuring high standards of service in every interaction. I thrive in fast-paced environments and am committed to maintaining high customer satisfaction standards.

In addition to my customer service experience, I have worked as a Commercial Cleaner, where I developed strong attention to detail and the ability to adhere to health standards. My diverse background includes roles in retail sales, property management, and team leadership, which have equipped me with a well-rounded skill set. I am passionate about leveraging technology to enhance customer experiences and foster team collaboration.

Experience

Work history, roles, and key accomplishments

HO
Current

Commercial Cleaner

Homeaglow-Dmv

Mar 2020 - Present (5 years 5 months)

Cleaned various areas including rooms, hallways, and restrooms to adhere to health standards. Mixed cleaning solutions and disinfected equipment and supplies according to specifications.

Education

Degrees, certifications, and relevant coursework

SS

Some High School

High school diploma, General Studies

Completed high school education, gaining foundational knowledge and skills across various subjects. Developed strong communication and problem-solving abilities essential for professional environments.

Tech stack

Software and tools used professionally

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Tanay Brooks - Remote Customer Service Representative - Foundever | Himalayas