Juanes Castaño
@juancastano11
⭐Customer Service BPO - 5 Years of Skills Experience
ColombiaWhat I'm looking for
⭐Customer Service BPO - 5 Years of Skills Experience :
🕒 Flexible full-time hours
✅ If you need me you will have a professional with the following skills :
📧 (E-mail, Chat, Voice)
✅1.Communication.
✅2.Teamwork.
✅3, Rapport Builder.
✅4.Negotiation and persuasion.
✅5.Leadership.
✅6.Organization.
✅7.Perseverance and motivation.
✅8.Ability to work under pressure.
✅9.Confidence.
✅10.Resilience.
✅11. Open to feedback and criticism.
✅12. Responsible & committed.
✅13. Adaptability and always following the rules on 100% based.
Experience
Worked as a data analyst, utilizing skills in data management and analysis.
Translated English texts, utilizing language skills and attention to detail.
Sales Concierge
Ticket Express
Jan 2014 - Feb 2016 (2 years 1 month)
Oversaw ticket sales of events across all of Colombia, ensured 10,000 tickets sold every month, and served as a personal concierge for high-end ticket clients.
Sales Supervisor
FitBit Inc.
Feb 2014 - Jan 2016 (1 year 11 months)
Supervised a team of 20 people in comprehensive roles, initiated outbound phone calls to current FitBit customers to obtain new business lines, and ensured the best quality interaction with FitBit users internationally.
Chat / Email - Supervisor
Fitbit
Sep 2014 - Jan 2016 (1 year 4 months)
Provided KPI reports and attendance information, and ensured quality customer support.
Chat / Email - Customer support Agent
Fitbit
Feb 2014 - Sep 2014 (7 months)
Provided troubleshooting and guidance for sports trackers and watches in the market.
Tech stack
Learn about the tools and technologies that Juanes likes to use.
Availability
Location
Authorized to work in
Salary expectations
Job categories
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