JCJuan Camero
@juancamero
Bilingual customer service and sales professional with strong analytical skills.
ColombiaWhat I'm looking for
I am a highly motivated bilingual professional with a diverse portfolio of skills, including multitasking, leadership, and data analysis. My experience spans various roles in customer service and sales, where I have honed my ability to solve problems under pressure and communicate effectively with clients in both English and Spanish.
Throughout my career, I have worked with reputable companies such as Accedo Colombia SAS and Teleperformance, where I provided exceptional customer support and technical assistance. My role as a Real Estate Sales Representative allowed me to develop strategic market insights and enhance my selling skills, while my recent position as a Logistics Coordinator further refined my organizational and communication abilities.
I am passionate about continuous learning and personal development, always seeking opportunities to expand my skill set and contribute positively to my team and organization.
Experience
Work history, roles, and key accomplishments
Logistics Coordinator
LEAN SOLUTIONS GROUP
Jan 2023 - Feb 2023 (1 month)
Managed inbound and outbound calls for drivers, updated delivery information, and maintained metrics for case handling.
Real Estate Sales Representative
FAHD INVEST SAS
Jan 2022 - Jan 2023 (1 year)
Developed daily strategies based on market research, actively sought new leads, and handled client issues according to company procedures.
CS Representative
Teleperformance
Jan 2022 - Jan 2022 (0 months)
Provided customer service assistance in English and Spanish, resolved technical issues, created accounts, and applied promotions for loyalty customers.
CS & Sales Representative
Accedo Colombia SAS
Jan 2021 - Jan 2022 (1 year)
Assisted customers with billing concerns and provided technical support for devices and services. Identified customer needs during troubleshooting to offer additional products and services.
Education
Degrees, certifications, and relevant coursework
Universidad de Investigación y desarrollo
Bachelor's degree, Psychology
2019 - 2020
Studied Psychology, gaining insights into human behavior and mental processes, which supports effective communication and customer service.
Universidad Industrial de Santander
B2.5 English degree, English Language
2017 - 2019
Pursued a degree in English, enhancing language proficiency and communication skills, which are essential for bilingual roles.
Colegio Aurelio Martinez Mutis
High-School degree, General Education
2015 - 2016
Completed high school education, acquiring foundational knowledge and skills necessary for further academic pursuits.
Tech stack
Software and tools used professionally
Availability
Location
ColombiaAuthorized to work in
Job categories
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