Danny Alvarez

As a Freelance CRM Consultant, I evaluated commercial processes and established commercial strategies. I focused on B2B client segmentation and automated marketing tasks, including email marketing based on client segmentation.

As a CRM Consultant at SIESA, I evaluated commercial processes and established strategies for client segmentation. I also automated marketing tasks and structured client modules for potential leads.

In this role, I provided pre-sale and post-sale support for the digital channel, managing CRM for clients and ensuring customer satisfaction.

As a Multiskill Executive, I managed CRM for clients, oversaw post-sale services, and achieved sales targets for telecommunications services and equipment.

In my role as a Customer Service Analyst, I structured the SAC team by assigning functions and profiles. I evaluated performance indicators for calls, emails, and chats, and prepared monthly reports.

As a Sales Executive, I advised clients and closed sales for Movistar services, managed inventory, and collected sales revenue across various retail locations.

In this position, I assisted users with CDA services, including license renewals and vehicle transfers, while managing billing and cash operations.

As an HR intern, I managed supplier relations, tracked payment processes, and handled internal service complaints.

As an Operational Sales Assistant, I managed inventory, audited client contracts, and ensured the collection of sales revenue through various channels.

In this role, I sold technology products, managed inventory, and handled returns and warranty processes.

As a Commercial Executive, I provided specialized advice on technology products and managed inventory and logistics.