Looking for a job

Joy Amadi

@joyamadi

Hi, I’m Joy. I have a strong background in sales, customer service, and business operations, I’ve spent most of my career working across industries.

Nigeria

Message

What I'm looking for

I’m looking for a remote role where I can use my experience in customer service, sales, administration and operations. I enjoy working with people, solving problems and keeping things organised. I want to join a team where I can take ownership, contribute meaningfully, learn and grow while helping the business run smoothly.

Hi, I’m Joy. I have a strong background in sales, customer service, and business operations, and I’ve spent most of my career working directly with people and managing day-to-day tasks. I’m organized, proactive, and comfortable handling communication, scheduling, follow-ups, and keeping things running smoothly. I’m now bringing that experience into virtual assistance, where I can help clients stay organized, save time, and focus on growing their business.

Experience

Work history, roles, and key accomplishments

Online Booking Agent

Asap Tickets

Jan 2026 - Jun 2026 (5 months)

Processed and managed 20-40+ flight bookings weekly with high accuracy and minimal errors. Boosted customer retention by 20% through strong client relationships and consistent communication, while generating additional revenue by upselling flexible tickets and travel add-ons.

Mintickle's CMS HubSpot WhatsApp Messenger Email outreach Facebook Customer Relationship Management Upselling Sales

Customer Success Insurance Agent

Call Experts

Jul 2025 - Dec 2025 (5 months)

Made over 100 calls daily to potential clients for insurance sales, managed sales processing, onboarded customers in the pipeline, and successfully re-engaged inactive leads to convert inquiries into confirmed sales.

Customer Service Sales Insurance Lead Management Onboarding Communication Skills