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Joanna IbelhauptJI
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Joanna Ibelhaupt

@joannaibelhaupt

Enterprise Account Executive at ASM Integrators, generating $1M+ in annual revenue and managing enterprise opportunities up to $10M.

United States
Message

At ASM Integrators, I develop enterprise accounts and manage strategic sales opportunities from $20K to $10M. I generate $1M+ in annual revenue through new business development, account expansion, upselling, cross-selling, and renewals.

I secured and managed $5M+ in NYC Department of Education government business, navigating RFP/RFI processes, procurement, and contract negotiations. I work across financial, education, healthcare, and other vertical markets using MEDDPICC-aligned qualification.

At SnapLogic, I owned the post-sales technical relationship with enterprise customers, translating business challenges into integration solutions. I also conducted business reviews, supported renewals, and identified upsell and cross-sell opportunities.

At New Relic, I built Customer Success Plans to align platform capabilities with customer objectives and account health. I provided technical guidance on real-time performance troubleshooting and shared customer insights with internal teams.

Experience

Work history, roles, and key accomplishments

AI
Current

Senior Account Executive

ASM Integrators

Jan 2019 - Present (7 years 8 months)

Develops enterprise accounts and manages strategic sales opportunities ranging from $20K to $10M, generating $1M+ in annual revenue. Leads consultative, multi-stakeholder sales cycles across financial, education, healthcare, and other vertical markets.

SnapLogic logoSN

Customer Success Manager

May 2016 - Jun 2019 (3 years 1 month)

Owned the post-sales technical relationship with enterprise customers, translating business challenges into integration solutions. Managed escalations, conducted consultative business reviews, and secured subscription renewals while identifying upsell and cross-sell opportunities.

New Relic logoNR

Customer Success Manager

Jan 2013 - Jan 2016 (3 years)

Built Customer Success Plans aligning technical capabilities to customer business objectives, driving adoption and account health. Delivered technical guidance on New Relic's platform and proactively tracked accounts to identify churn risk.

Education

Degrees, certifications, and relevant coursework

CM

College of Management and Marketing

Bachelor of Science, Management and Marketing

Bachelor of Science in Management and Marketing from the College of Management and Marketing in Warsaw, Poland.

DeVry University logoDU

DeVry University

Business Information Systems

Studied Business Information Systems at DeVry University in Long Island City, NY.

Amazon Web Services (AWS) logoAA

Amazon Web Services (AWS)

AWS Cloud Practitioner, Cloud Computing

Earned the AWS Cloud Practitioner certification.

Google logoGO

Google

Google IT Project Management Certificate, Project Management

Earned the Google IT Project Management Certificate.

Google logoGO

Google

Google IT Support Professional Certificate, Information Technology

Earned the Google IT Support Professional Certificate.

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