Jasmine Chaney
@jasminechaney
I schedule appointments and resolve customer needs across healthcare and financial services.
United StatesWhat I'm looking for
I'm currently scheduling appointments and supporting customers at Windy City Call Center, handling inbound and outbound calls, warm leads, documentation, and detailed call logs.
Previously, I supported personal installment loans and lines of credit at Enova International, processing payments, updating accounts in CRM systems, and guiding customers through loan applications and document submission.
At Axion Healthcare, I provided client support, wellness education, and solutions to complex problems. I bring five years of customer service, appointment scheduling, data management, and healthcare confidentiality experience.
Experience
Work history, roles, and key accomplishments
Appointment Scheduler
Windy City Call Center LLC
Aug 2022 - Present (4 years 1 month)
Answered incoming calls, made outbound calls to warm leads, scheduled appointments, and maintained accurate documentation. Delivered exceptional customer service and performed data entry tasks.
Education
Degrees, certifications, and relevant coursework
Woodstock High School
High School Diploma, General Education
2011 - 2015
Completed upper secondary education at Woodstock High School from 2011 to 2015.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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