shabria gibson

I am a detail-oriented and customer-focused professional with extensive experience in call center environments, data entry, and customer service. My background includes managing high volumes of inbound and outbound calls, where I assist customers with inquiries and resolve issues related to their accounts. I pride myself on my ability to verify and update customer information accurately, ensuring that records are maintained to the highest standard.

Throughout my career, I have developed strong communication and problem-solving skills, which I leverage to provide high-quality customer support. My proficiency in using Microsoft Office Suite and CRM systems allows me to work efficiently and effectively, ensuring that workflows are streamlined. I am committed to delivering exceptional service and am always looking for ways to improve processes and enhance the customer experience.