Oniece Compton

I am a dedicated customer service professional with extensive experience in managing patient coordination and call center operations. My journey in the healthcare sector has equipped me with the skills to handle high volumes of inbound and outbound calls while ensuring that patient needs are met with professionalism and care.

At UChicago Medicine, I excel as a Patient Coordinator Scheduler, where I am responsible for scheduling appointments and verifying patient information while adhering to HIPAA guidelines. My previous role as a Customer Service Benefits Manager at Health Comp allowed me to develop my coaching skills, helping representatives navigate challenging customer service issues. I pride myself on my ability to exceed performance targets and maintain a positive attitude in all situations.