Yuliana Villalobos

As a dedicated Call Center Representative with over 5 years of experience in customer support, I pride myself on my ability to create a positive impression of my company through efficient and professional interactions. My strong organizational skills and attention to detail enable me to manage multiple tasks effectively while maintaining a high level of service. I am self-motivated and possess a proven track record of dependability and dedication to customer engagement.

In my recent role at AEG Vision, I honed my skills in scheduling appointments, assisting patients, and managing patient records. My experience in communicating with medical insurance providers and handling payments has equipped me with the ability to navigate complex customer inquiries with ease. I am an adaptive team player, skilled in conflict resolution and active listening, which allows me to address customer needs effectively and ensure satisfaction.