I am a knowledgeable and dedicated customer service professional with over 4+ experience in multiple fast paced industries. As a solid team player with an outgoing and positive demeanor, I have proven skills in establishing rapport with clients and maintaining customer satisfaction. I am motivated to contribute to company success and have a versatile background which includes work experience for various positions such as Acting Team Lead, Customer Service Trainer, Support roles and more. I currently attend the University of the West Indies, Mona pursuing a Bachelor's degree in Human Resources Management, as I enjoy working with the people and for the people.
Throughout my career, I have been articulate, energetic, and results-oriented. I have a passion for developing work-related relationships with customers, handling complaints and requests daily, and helping to grow businesses. I am proficient in MS Office and have excellent leadership abilities. Creativity and being a team player are also strengths of mine, which encouraged me into become a self-taught future Graphic Designer as well.
