Open to opportunities

sashakay simpson

@sashakaysimpson

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Results-driven professional with expertise in project management and digital marketing.

Jamaica

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What I'm looking for

I am looking for opportunities that allow me to utilize my skills in project management and digital marketing while fostering a collaborative and innovative work environment.

I am a results-driven and strategic professional with over 3 years of experience in driving business growth through innovative solutions. My proven track record in leadership, team management, and project execution has equipped me with the skills necessary to excel in various roles. I am dedicated to leveraging my expertise to drive organizational excellence.

Throughout my career, I have honed my skills in project management, process improvement, and data entry. I am adept at analyzing and optimizing business processes to enhance efficiency. Additionally, my creative writing and digital marketing experience, including copywriting and email marketing, have allowed me to craft compelling content that engages audiences effectively.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Ibex

Engaged with customers to resolve inquiries and provide support, ensuring high levels of customer satisfaction. Maintained accurate records of customer interactions and transactions.

Customer Service Data Entry Problem Solving Communication CRM Software

Graphics Designer

Kittrie's Bake

Designed various graphic materials for marketing and branding purposes, enhancing the company's visual identity. Collaborated with the marketing team to create engaging content for campaigns.

Graphic Design Adobe Photoshop Illustrator Branding

Chat Operator

Texting Factory

Operated as a chat operator, providing timely and effective communication with clients. Managed multiple chat conversations simultaneously while maintaining high quality standards.

Chat Support Online Communication Typing Digital Communication

Education

Degrees, certifications, and relevant coursework

Germex Heart Academy

High School Diploma, General Studies

Completed high school education, acquiring foundational knowledge and skills across various subjects. This period focused on general academic development and preparation for further studies or vocational training.

Germex Heart Academy

Certificate, Data Entry and Digital Marketing

Completed a program focused on Data Entry and Digital Marketing, gaining proficiency in accurate data management and digital marketing strategies. This included learning about various online marketing channels and data handling best practices.

Allison.com

Certificate, Cyber Security, Operations Management, Revenue Operations

Undertook courses in Cyber Security, Operations Management, and Revenue Operations, developing skills in protecting digital assets, optimizing business processes, and enhancing revenue generation strategies. This training provided a comprehensive understanding of modern business and technical operations.