Kayla Thomas
@kaylathomas
Motivated individual eager to contribute and grow professionally.
JamaicaWhat I'm looking for
I am a dedicated and enthusiastic individual committed to continuous personal and professional growth. With a strong work ethic and a positive attitude, I am eager to contribute to your organization while achieving my own career goals. My experiences in customer service and administrative roles have equipped me with the skills necessary to excel in a dynamic work environment.
Throughout my academic journey and work experiences, I have demonstrated my ability to adapt quickly and learn new concepts efficiently. I have worked as a Customer Service Representative and in various administrative capacities, where I honed my skills in communication, organization, and teamwork. I am confident that my dedication and willingness to learn will make me a valuable asset to your team.
Experience
Work history, roles, and key accomplishments
Assistant in HR/Personnel Department
Kingston & St.Andrew Parish Library
Apr 2024 - Jul 2024 (3 months)
Assisted the HR/Personnel Department with daily administrative tasks, including filing, typing, and photocopying. Managed incoming calls and supported inventory management and event organization.
Customer Service Representative
Hinduja Global Solutions
Jul 2023 - Nov 2023 (4 months)
Provided comprehensive customer service for NCB account holders, addressing queries and resolving complaints efficiently. Assisted customers with credit card and cheque book applications, and supported victims of card theft or scams.
Community Service Volunteer
St. Aloysius Primary School
Jan 2023 - Feb 2023 (1 month)
Graded and marked assignments for a class of sixth-grade students preparing for PEP examinations. Prepared student reports and managed daily attendance registers for various teachers.
Education
Degrees, certifications, and relevant coursework
Excelsior Community College
Associate of Science, Business Administration
Pursued an Associate of Science in Business Administration. This program provided a foundational understanding of business principles and practices.
Convent of Mercy Academy “Alpha”
High School Diploma, General Studies
Completed high school education, earning a High School Diploma. Focused on a curriculum that included CSEC subjects such as Mathematics, Principles of Business, Biology, Caribbean History, English A, English B, Information Technology, and Social Studies.
University of the Commonwealth Caribbean
Deferred Enrollment, Unknown
Enrolled in the University of the Commonwealth Caribbean, with enrollment deferred in 2024. This indicates a planned but currently postponed higher education pursuit.
Tech stack
Software and tools used professionally
Availability
Location
JamaicaAuthorized to work in
Job categories
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