At Teknowledge (Tek Experts), I set up and maintain Microsoft 365 tenants, subscriptions, domains, and enterprise services while supporting Exchange, Outlook, SharePoint, OneDrive, and Teams. I troubleshoot complex issues remotely and build documentation and knowledge bases that streamline recurring resolutions.
I manage Azure AD identities, authentication, application registrations, federation, directory synchronization, external B2B access, security, compliance, and cloud migrations. I also mentor junior engineers, use BI and OMS reporting to improve governance and performance, and bring experience in data analysis, project coordination, and cybersecurity projects.
