Emmanuel Obagbemiro
@emmanuelobagbemiro
I resolve complex Microsoft 365 issues and improve enterprise customer experiences.
NigeriaWhat I'm looking for
At Teknowledge, I deliver advanced enterprise support across Microsoft 365, resolving SharePoint Online, OneDrive, Teams, Exchange Online, authentication, migration, and hybrid deployment issues while maintaining 100% SLA compliance.
I've also supported Microsoft 365 users and VIP clients at iSON Xperiences and built data insights and predictive models at SQI College using Python and MySQL. I combine Electrical & Electronics Engineering knowledge with cloud, network, and customer-support experience to improve reliability, adoption, and service delivery.
Experience
Work history, roles, and key accomplishments
Technical Support Engineer – Enterprise
Concierge Collaboration Teknowledge
Jun 2024 - Jun 2026 (2 years)
Delivered advanced technical support for Microsoft 365 suite including SharePoint Online, OneDrive, Teams, Exchange Online, and Office 365. Resolved complex issues related to permissions, sync errors, authentication, migrations, and hybrid deployments, improving system reliability.
Data Analyst / Data Scientist
SQI College
Jan 2022 - Dec 2024 (2 years 11 months)
Developed data-driven insights and dashboards using Python and MySQL. Built predictive models to improve decision-making and system performance.
Support Specialist Engineer
iSON Xperiences (Airtel Nigeria)
Jan 2019 - Dec 2022 (3 years 11 months)
Provided frontline and escalated support for Microsoft 365 enterprise users and VIP clients. Managed end-to-end user lifecycle including onboarding, configuration, troubleshooting, and optimization.
Education
Degrees, certifications, and relevant coursework
SQI College
Data Science Certification, Data Science
2022 - 2024
Data Science Certification from SQI College, completed between 2022 and 2024.
Federal University of Agriculture, Abeokuta
Bachelor of Engineering, Electrical & Electronics Engineering
Bachelor of Engineering in Electrical & Electronics Engineering from the Federal University of Agriculture, Abeokuta, completed in 2018.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Skills
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