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Ibukun UserIU
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Ibukun User

@ibukunuser

I drive long-term client success through banking relationship management, sales growth, and tailored financial solutions.

Nigeria
Message

What I'm looking for

I’m looking for a client-focused role where I can lead engagement, analyze data, and deliver tailored financial and technology solutions—driving revenue growth, improving retention, and strengthening trust through consistent follow-up.

I’m a strategic, results-driven professional focused on banking and technology-driven client value. I lead client engagement initiatives that build trust, drive revenue growth, and deliver tailored financial and technology solutions aligned with organizational objectives.

As a Relationship Officer, I build and nurture long-term client relationships through consistent follow-up and personalized advisory support. I support onboarding and timely resolution of client requests, conduct regular portfolio reviews, and provide market insights that improve service delivery and retention.

Previously, as a Sales Executive at Infotech Risks Security Limited, I drove revenue growth by identifying and securing new IT audit, risk management, and SAP security consulting opportunities. I achieved an average of 115% of quarterly sales targets using proactive client acquisition, relationship management, tailored proposal development, and accurate pipeline tracking in Zoho CRM.

I also have a strong foundation in customer-facing sales and support from my time at Femtech IT Solutions Company, where I helped sell IT products, ICT training programs, and solar energy solutions. I’m skilled with CRM systems, data analysis, Microsoft Office tools, and modern communication platforms—bringing an integrity-first approach rooted in performance and long-term client success.

Experience

Work history, roles, and key accomplishments

TB
Current

Relationship Officer

The Alternative Bank

Jan 2024 - Present (2 years 6 months)

Built and maintained long-term client relationships by delivering tailored financial solutions, supporting onboarding, and resolving client requests. Drove sales performance through proactive engagement, cross-selling, portfolio reviews, and customer service excellence.

IL

Sales Executive

Infotech Risks Security Limited

Jun 2020 - Feb 2024 (3 years 8 months)

Identified and secured new business opportunities in IT audit, risk management, and security consulting while managing client relationships and sales targets. Used Zoho CRM and banking CRM tools to track pipelines and supported sales through proposals, presentations, and contract document preparation.

FC

Sales and Customer Service Associate

Femtech IT Solutions Company

Mar 2019 - May 2020 (1 year 2 months)

Supported sales of IT products, ICT training programs, and solar energy solutions by assessing customer needs and guiding purchases. Managed inventory and sales documentation, collaborated on promotions and digital campaigns, and provided after-sales support and product training.

Education

Degrees, certifications, and relevant coursework

Ibrahim Badamasi Babangida University logoIU

Ibrahim Badamasi Babangida University

Bachelor of Science (B.Sc.), Mathematics

Earned a Bachelor of Science (B.Sc.) in Mathematics from Ibrahim Badamasi Babangida University.

Tech stack

Software and tools used professionally

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