Happiness Eze

I've supported multiple remote clients as their primary contact, resolving inquiries through email, chat, and video calls while following through on complex issues.

In freelance customer support and executive virtual assistance, I managed executive calendars, appointments, logistics, confidential correspondence, reports, presentations, and spreadsheets. I use HubSpot, Zendesk, and Freshdesk to maintain accurate records and deliver a positive customer experience.

Previously, I handled customer and internal inquiries, data entry, document formatting, file management, task tracking, and professional communications. I also supported recruitment and onboarding by organizing candidate information and coordinating interview schedules.

My Economics background strengthens my analytical approach, and I bring reliable remote-work discipline, clear communication, and careful attention to detail across competing priorities.