IC

Looking for a job

Israel Tita Chiamaka

@israeltitachiamaka

Virtual Assistant supporting clients with customer service, administrative tasks, and digital operations.

What I'm looking for

I'm open to full-time, part-time, and contract remote opportunities in customer support, virtual assistance, administrative support, and digital operations. I’m flexible across different time zones.

As a Freelance / Contract Remote Virtual Assistant from 2019 to 2020, I provided administrative and virtual support to clients across multiple industries. I managed email inquiries and calendars, and prepared research, reports, documents, and spreadsheets.

From 2020 to 2023, I worked as a Remote Virtual Assistant supporting clients with communications, schedules, documents, and digital tasks. I also worked as a Customer Support Representative, responding to customers by chat, email, and phone, resolving issues, and maintaining records and follow-ups.

Experience

Work history, roles, and key accomplishments

RE

Remote Virtual Assistant

Remote

Jan 2020 - Dec 2023 (3 years 11 months)

Supported clients with administrative and digital tasks in remote working environments, managing communications, schedules, and documentation.

Administrative Support Communication Skills Scheduling Documentation Social Media Support

FR

Remote Virtual Assistant

Freelance

Jan 2019 - Dec 2020 (1 year 11 months)

Provided administrative and virtual support to clients across multiple industries, managing email inboxes, calendars, and online research.

Customer Support Email Management Calendar Management Online Research Social Media Support Documentation

RE

Customer Support Representative

Remote

Delivered timely and empathetic customer support through chat, email, and phone, resolving issues and maintaining accurate records.

Customer Support Email Support Live Chat Phone Support Problem Solving Record keeping

Education

Degrees, certifications, and relevant coursework

NU

Nnamdi Azikiwe University

Bachelor of Sciences, Medical Parasitology

Bachelor of Sciences in Medical Parasitology from Nnamdi Azikiwe University.

DT

Digital Witch Training

Virtual Assistant Certification, Virtual Assistance

Virtual Assistant Certification from Digital Witch Training.

Tech stack

Software and tools used professionally

Google Docs

Google Drive

Slack

Zendesk

Google Workspace

Trello

Asana

Notion

Google Sheets

Microsoft Excel

Zoom

Google Meet

Canva

Microsoft Word

Microsoft PowerPoint

Instagram

Facebook

Microsoft Office

Availability

Looking for a job

Location

Nigeria

Authorized to work in

Salary expectations

60k+ USD

Job categories

Virtual Assistant Customer Support Representative Administrative Assistant

Skills

Virtual Assistant Customer Support Administrative Support Client Communication Email Support Live Chat Phone Support Calendar Management Meeting Management Online Research Report Preparation Documentation Preparation File Organization Social Media Support Content Scheduling

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