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Godswill Victor

@godswillvictor

Remote Operations & Customer Service Specialist coordinating virtual support and sales using CRM, Excel, and collaboration tools.

Nigeria
Message

What I'm looking for

I’m looking for a remote role where I can handle customer inquiries, coordinate virtual operations, maintain accurate documentation, and support sales or onboarding using CRM, Excel, and collaboration tools.

I’m a Remote Operations & Customer Service Specialist who supports customers remotely while coordinating day-to-day virtual operations. I’ve handled customer inquiries, kept documentation accurate, and stayed productive in fast-paced remote environments.

At Globus Bank Nig. Plc (2025–Present), I engage clients to promote banking products and services, supporting inquiries remotely and maintaining accurate records. I also work with my team through virtual communication tools to drive sales performance.

Earlier, I worked as a Direct Sales Agent at Fidelity Bank Nig. Plc (2023–2024), promoting financial products, developing client relationships, and supporting digital banking onboarding. I managed customer data entry and reporting using Microsoft Excel and CRM tools.

Across previous roles—sales, distribution, and SIM registration—I’ve consistently focused on customer service, data accuracy, and coordinated reporting. My experience is backed by years of administrative and technical support through NYSC.

Experience

Work history, roles, and key accomplishments

GP
Current

Direct Sales Agent (Marketer)

Globus Bank Nig. Plc

Jan 2025 - Present (1 year 7 months)

Engaged clients to promote banking products and services, increasing customer base and satisfaction. Supported customer inquiries remotely and maintained accurate documentation.

FP

Direct Sales Agent (Marketer)

Fidelity Bank Nig. Plc

Jan 2023 - Dec 2024 (1 year 11 months)

Promoted financial products, developed client relationships, and supported digital banking onboarding. Achieved consistent sales targets and contributed to regional growth.

NN

NYSC Participant

National Youth Service Corps (NYSC)

Jan 2021 - Dec 2022 (1 year 11 months)

Provided administrative and technical support within the assigned community. Developed leadership, communication, and teamwork skills through public service engagements.

KC

Sales Representative

King's Solid Distribution Company

Jan 2018 - Dec 2019 (1 year 11 months)

Managed retail operations and strengthened customer relations. Supported digital and offline marketing initiatives.

ME

Sales Representative

Mrs. Mercy Nmoyem Enterprise

Jan 2018 - Dec 2018 (11 months)

Assisted with customer purchases and maintained accurate sales records. Delivered excellent customer service in a fast-paced retail environment.

MC

SIM Registration Agent

MTN Communications

Jan 2014 - Dec 2014 (11 months)

Registered SIM cards and educated customers on mobile network usage. Developed effective communication and data entry accuracy.

Education

Degrees, certifications, and relevant coursework

FN

Federal Polytechnic Kaura Namoda

Higher National Diploma, Electrical Electronic Engineering

Grade: Upper Credit

Higher National Diploma in Electrical Electronic Engineering with Upper Credit.

FN

Federal Polytechnic Kaura Namoda

National Diploma, Electrical Electronic Engineering

Grade: Upper Credit

National Diploma in Electrical Electronic Engineering with Upper Credit.

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