Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
@awwalmuhammedaliyu
Detail-oriented customer service professional with 5+ years of experience.
NigeriaI am a detail-oriented and highly organized Customer Service and Administrative Support Professional with over 5 years of experience in customer relations, virtual assistance, executive support, and call center operations. My proven track record in enhancing customer satisfaction and managing high-volume client interactions has equipped me with the skills necessary to excel in fast-paced environments.
Throughout my career, I have demonstrated my ability to perform data entry, support administrative functions remotely, and maintain confidentiality while providing high-level virtual support to executives and teams. I am proficient in various CRM platforms and the Microsoft Office Suite, which allows me to effectively handle email communications, calendar management, and problem-solving tasks.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Work history, roles, and key accomplishments
The Deenway Academy
Mar 2019 - Present (6 years 8 months)
Handled high-volume inbound and outbound communications with parents and clients via phone, email, and live chat. Resolved inquiries and complaints professionally, achieving a 95% client satisfaction rating.
Primary Health Care Centre
Jun 2017 - Present (8 years 5 months)
Delivered high-quality service to patients and staff, ensuring quick resolution of queries. Managed appointments, records, and real-time problem-solving for over 100 clients weekly.
Grand Hills Group
Jan 2016 - Present (9 years 10 months)
Responded to clients' requests across multiple channels including calls, emails, and chats. Assisted sales team in resolving client concerns and boosting client retention by 20%.
Degrees, certifications, and relevant coursework
M.Sc. Defence and Strategic Studies, Defence and Strategic Studies
Currently pursuing a Master of Science in Defence and Strategic Studies. This program focuses on advanced topics in defence, security, and strategic analysis.
B.Sc. International Relations, International Relations
Grade: Upper Second Class Honours
Completed a Bachelor of Science in International Relations with Upper Second Class Honours. The curriculum covered global politics, international law, and diplomatic studies.
Advanced Diploma in Mass Communications, Mass Communications
Grade: Upper Credit
Obtained an Advanced Diploma in Mass Communications with Upper Credit. This program provided comprehensive knowledge in media studies, communication theories, and practical journalism.
Software and tools used professionally
NigeriaYou can contact Awwal Muhammed and 90k+ other talented remote workers on Himalayas.
Message Awwal Muhammed
AOAdejoke Oluwafemi
Customer Support/Fulfillment Officer, Vendor Credit
Oreoluwa Omowaye
Virtual Assistant, NK Clinical
ISIbukun Shobola
Customer Support Representative, Top of the Mountain
ABAdebisi Bola
Customer Care Representative, Mobile Telecommunications Network (MTN)
CJChidinma Juliet
Customer Service Representative, Vaplax Integrated Services
Nora User
Call Center Agent, BrightConnect
Chinelo Chikezie
Customer Support / Virtual Assistant, Freelance
Editi Ekong
Virtual Assistant, International Educational and Commercial Consultancy
Faith Aburime
Front Desk / Customer Care, Naavah Gate Nigeria Ltd
Cita World
Customer service , Glory zone pharmacy
