Mmesomachukwu Chibuoke
@mmesomachukwuchibuok
I deliver responsive customer support and organized remote operations across customer and HR workflows.
What I'm looking for
I've delivered customer support across phone, email, and virtual channels, documenting interactions, resolving enquiries, and building positive customer relationships. I maintain accurate records and follow-up workflows that help customers receive timely, professional service.
In HR and administrative operations, I've managed 150+ confidential employee records, supported onboarding for 50+ employees, and coordinated calendars, travel, reports, and stakeholder communication using Microsoft 365, Google Workspace, BrightHR, and Connecteam. I also contribute to research projects and lead community outreach planning, logistics, and volunteer coordination through the We Love Team.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Remote
Jan 2023 - Oct 2025 (2 years 9 months)
Provided customer support via phone, email, and virtual channels, maintaining accurate records and resolving enquiries.
Education
Degrees, certifications, and relevant coursework
University of Nigeria
Bachelor of Science, Social Work
Bachelor of Science in Social Work from the University of Nigeria.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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