EME Millie
@emillie
Customer-focused floor manager and service professional delivering dependable operations and strong client relations.
United StatesWhat I'm looking for
I am a hands-on service and retail operations professional with experience managing front-line teams, handling cash, delivering goods, and performing field service work. I have held roles as a floor manager, delivery driver, cashier/stocker, and service pro, driving customer retention through clear communication, problem resolution, and reliable execution.
My background includes supervisory and training responsibilities, territory and route work, and technical certifications that support safety and equipment handling. I bring strong interpersonal skills, inventory and cash-handling experience, and a track record of improving customer experience in fast-paced retail and field-service environments.
Experience
Work history, roles, and key accomplishments
Service Pro
Aptive Environmental
Apr 2024 - Present (1 year 8 months)
Provide residential pest control services including inside/outside treatments, customer communication, and issue resolution to retain customers and ensure service satisfaction.
Floor Manager
The Foundry
Feb 2023 - Apr 2024 (1 year 2 months)
Managed store floor operations including register handling, customer communication, case management, cash handling, staff supervision, and light repairs to maintain store performance.
DOExecuted timely delivery of food and groceries while maintaining customer communication and ensuring accurate order fulfillment.
Cashier/Stocker
Burlington Stores
Oct 2021 - Jun 2022 (8 months)
Performed cashier duties and inventory stocking, trained new employees, and supported management tasks to improve store operations.
FLCashier
Food Lion
Feb 2021 - Jun 2021 (4 months)
Handled register transactions, assisted with shelf stocking, and engaged with customers to support store service and operations.
Education
Degrees, certifications, and relevant coursework
CCCoastal Carolina Community College
2022 - 2023
Attended Coastal Carolina Community College in Jacksonville, NC from September 2022 to July 2023.
White Oak High School
High School Diploma
2019 - 2022
Completed high school diploma at White Oak High School in Jacksonville, NC from August 2019 to June 2022.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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