Amanda Howard
@amandahoward
Compassionate, experienced customer-service and retail leader with strong operational skills.
What I'm looking for
I am a dedicated retail and customer service professional with extensive hands-on experience managing store operations, supervising teams, and supporting customers across retail, food service, and care settings. I have led teams of employees, implemented sales-driving strategies, managed inventory and POS systems, and maintained high standards of cleanliness, safety, and customer satisfaction.
I bring strong communication, problem-solving, and organizational skills, with background in outbound sales, BDC work, and senior in-home caregiving. I reliably handle administrative tasks, scheduling, and data entry while mentoring staff and building positive customer relationships.
Experience
Work history, roles, and key accomplishments
In Home Caregiver
Cornerstone Caregiving
Provide personal care and daily living assistance to elderly clients, including meal preparation, grooming, bathing, and household tasks to maintain client safety and comfort.
Operated fuel station point-of-sale and assisted customers, maintained store cleanliness, stocked merchandise, and ensured facilities were sanitary and presentable.
Store Manager
Doublebees
Apr 2024 - Jun 2025 (1 year 2 months)
Oversaw store operations, managed a team of 6, implemented sales strategies to meet revenue targets, managed inventory and labor costs, and maintained visual and compliance standards.
Assisted store manager with team management, merchandising, food preparation, hiring and training, and executing company initiatives to drive sales and maintain store standards.
Handled healthcare account inquiries and provided customer support remotely, resolving client issues and ensuring accurate information delivery.
Customer Service Associate
Slim Chickens
Sep 2022 - Nov 2022 (2 months)
Provided front-counter and drive-thru service, prepared orders, maintained food safety standards, and collaborated with team members to meet service goals.
Customer Service Representative
Bolt On Technology
Jun 2022 - Sep 2022 (3 months)
Managed 200–300 outbound leads, developed sales pipeline through cold calling and referrals, and supported sales strategies to generate business opportunities.
BDC Agent
Lakeland Toyota
Jan 2020 - May 2022 (2 years 4 months)
Contacted online vehicle inquiries, scheduled appointments, coordinated vehicle availability, and supported customers pre-visit to facilitate sales appointments.
Analyst
GC Services
Jul 2015 - Jul 2018 (3 years)
Performed analytical and administrative tasks for collections/accounts management, supporting data verification and customer communications.
Cashier / Customer Service
Dunkin' Donuts
Oct 2017 - May 2018 (7 months)
Handled cashier duties, prepared orders, maintained cleanliness, and delivered friendly customer service across front counter and drive-thru operations.
Education
Degrees, certifications, and relevant coursework
Carman-Ainsworth High School
High School Diploma, General
Completed general high school education at Carman-Ainsworth High School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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