Riley Fields
@rileyfields
Dedicated sales professional with a strong background in customer service.
What I'm looking for
I am a dedicated sales professional with extensive experience in customer service and retail environments. Currently, I work at Verizon TCC, where I excel on the sales floor, helping customers find the best deals on new phones and setting up their devices. My commitment to excellence has consistently placed me as the #1 sales associate on my team, and I take pride in running the store efficiently, managing inventory, and ensuring customer satisfaction.
Previously, I worked as a delivery driver for Instacart, where I honed my organizational skills by selecting items for customers and ensuring timely deliveries. My experience at Verizon Victra further solidified my sales expertise, as I assisted customers with tech-related issues and contributed to a significant increase in monthly sales. I have also held various roles in the food and retail industry, including positions at Starbucks and Daisy Mountain Coffee, where I developed strong communication and multitasking abilities.
Experience
Work history, roles, and key accomplishments
Sales
Verizon TCC
Aug 2024 - Present (10 months)
Worked the sales floor assisting customers with new phones, devices, and accounts. Often ran the store independently, managing inventory and stock, consistently achieving top sales performance.
Delivery Driver
Instacart
Nov 2023 - Aug 2024 (9 months)
Hand-selected items for customers in stores, adjusting for inventory changes. Delivered items in a timely manner, ensuring customer satisfaction.
Sales
Verizon Victra
Aug 2022 - Nov 2023 (1 year 3 months)
Assisted customers with tech-related issues, selling and activating various devices. Significantly increased monthly average sales, consistently ranking among top employees. Managed daily store upkeep, displays, and inventory tracking.
Barista/Cashier
Starbucks
Jan 2020 - May 2022 (2 years 4 months)
Performed barista and cashier duties, demonstrating expertise in opening and closing store operations. Handled cash transactions and maintained store cleanliness.
Mobile Technician/Customer Service Rep.
UBreakIFix
Nov 2019 - Jan 2020 (2 months)
Provided mobile device repair services and customer support. Assisted clients with technical issues and ensured satisfactory resolutions.
Store Manager
Daisy Mountain Coffee
Nov 2017 - Jun 2019 (1 year 7 months)
Managed store operations, including coffee and smoothie preparation, customer assistance, and nightly cash counting. Ensured smooth daily functioning and customer satisfaction.
Sales Associate
Guess Jeans
Jul 2018 - Nov 2018 (4 months)
Assisted customers, handled money transactions, and managed stocking and cleaning duties. Received training in management principles.
Assistant Manager
Spirits Halloween
Jul 2018 - Oct 2018 (3 months)
Managed customer and employee issues, and independently set up the entire store before opening. Handled transactions and end-of-day counting and filing.
Actor
13th Floor
Aug 2016 - Nov 2016 (3 months)
Ensured an exciting customer experience through dedicated performance and role-playing. Contributed to set creation and makeup application.
Education
Degrees, certifications, and relevant coursework
Primavera High School
High School Diploma, General Studies
Completed a comprehensive high school curriculum, focusing on foundational academic subjects. Prepared for post-secondary education and entry into the workforce.
Availability
Location
Authorized to work in
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