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@rileyfields
Dedicated sales professional with a strong background in customer service.
I am a dedicated sales professional with extensive experience in customer service and retail environments. Currently, I work at Verizon TCC, where I excel on the sales floor, helping customers find the best deals on new phones and setting up their devices. My commitment to excellence has consistently placed me as the #1 sales associate on my team, and I take pride in running the store efficiently, managing inventory, and ensuring customer satisfaction.
Previously, I worked as a delivery driver for Instacart, where I honed my organizational skills by selecting items for customers and ensuring timely deliveries. My experience at Verizon Victra further solidified my sales expertise, as I assisted customers with tech-related issues and contributed to a significant increase in monthly sales. I have also held various roles in the food and retail industry, including positions at Starbucks and Daisy Mountain Coffee, where I developed strong communication and multitasking abilities.
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Work history, roles, and key accomplishments
Verizon TCC
Aug 2024 - Present (1 year 3 months)
Worked the sales floor assisting customers with new phones, devices, and accounts. Often ran the store independently, managing inventory and stock, consistently achieving top sales performance.
Instacart
Nov 2023 - Aug 2024 (9 months)
Hand-selected items for customers in stores, adjusting for inventory changes. Delivered items in a timely manner, ensuring customer satisfaction.
Verizon Victra
Aug 2022 - Nov 2023 (1 year 3 months)
Assisted customers with tech-related issues, selling and activating various devices. Significantly increased monthly average sales, consistently ranking among top employees. Managed daily store upkeep, displays, and inventory tracking.
Starbucks
Jan 2020 - May 2022 (2 years 4 months)
Performed barista and cashier duties, demonstrating expertise in opening and closing store operations. Handled cash transactions and maintained store cleanliness.
UBreakIFix
Nov 2019 - Jan 2020 (2 months)
Provided mobile device repair services and customer support. Assisted clients with technical issues and ensured satisfactory resolutions.
Daisy Mountain Coffee
Nov 2017 - Jun 2019 (1 year 7 months)
Managed store operations, including coffee and smoothie preparation, customer assistance, and nightly cash counting. Ensured smooth daily functioning and customer satisfaction.
Guess Jeans
Jul 2018 - Nov 2018 (4 months)
Assisted customers, handled money transactions, and managed stocking and cleaning duties. Received training in management principles.
Spirits Halloween
Jul 2018 - Oct 2018 (3 months)
Managed customer and employee issues, and independently set up the entire store before opening. Handled transactions and end-of-day counting and filing.
13th Floor
Aug 2016 - Nov 2016 (3 months)
Ensured an exciting customer experience through dedicated performance and role-playing. Contributed to set creation and makeup application.
Degrees, certifications, and relevant coursework
High School Diploma, General Studies
Completed a comprehensive high school curriculum, focusing on foundational academic subjects. Prepared for post-secondary education and entry into the workforce.
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