Open to opportunities

Elias Ramos

@eliasramos

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Senior Product Manager with a passion for driving digital solutions.

Portugal

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What I'm looking for

I am looking for a role that fosters innovation, collaboration, and growth opportunities.

As a Senior Product Manager with over 4 years of experience leading digital products and 9 years in driving complex technical solutions, I have a proven track record of success. I’ve built API-first fraud platforms at SIBS, led B2B SaaS products at Glartek, and founded Pet Friend, a marketplace that scaled to over 7,500 users. My expertise lies in product strategy, system architecture design, and go-to-market execution, all while maintaining a strong focus on user needs and market insights.

At SIBS, I spearheaded the launch of a real-time SMS fraud alert system, significantly improving user response rates and reducing fraud verification time. My role as a Technical Product Manager has allowed me to collaborate with cross-functional teams to deliver secure, API-driven solutions that enhance customer satisfaction. My entrepreneurial journey with Pet Friend taught me valuable lessons in product leadership and market validation, which I continue to apply in my current role.

With a strong technical fluency and a passion for solving real-world problems, I am dedicated to creating impactful products that meet user needs and drive business success. I thrive in dynamic environments where I can leverage my skills to lead innovative projects and contribute to organizational growth.

Experience

Work history, roles, and key accomplishments

Current

Technical Product Manager

Current

SIBS

Aug 2022 - Present (2 years 9 months)

Lead the end-to-end product for anti-fraud systems at SIBS, delivering secure, API-driven solutions and user-facing web interfaces. Spearheaded the launch of a real-time SMS fraud alert system, defined a SaaS fraud management platform, and designed API-based fraud orchestration solutions, improving operational workflows and customer satisfaction.

APIs SaaS Fraud Management Product Roadmap User Experience Cross Functional Collaboration Competitive Benchmarking Agile Technical Product Management

Former Founder and Product Lead

Pet Friend

Jan 2023 - Oct 2023 (9 months)

Founded and led Pet Friend, a two-sided marketplace connecting pet owners with caregivers. Managed product strategy and technical execution, growing the platform to over 7,500 users and 2,000 bookings in under 9 months. Developed custom API integrations and launched key features to enhance user experience.

Marketplace API Integration User Experience Product Strategy Cross Platform Development Freelance Management

B2B Product Manager

Glartek

Jul 2021 - Aug 2022 (1 year 1 month)

Led product strategy and execution for enterprise SaaS platforms focused on industrial augmented reality. Defined product vision, launched the GlarAssist AR application, and accelerated feature delivery by streamlining workflows, enhancing product-market fit.

SaaS Augmented Reality Product Strategy Roadmap Development Cross Functional Collaboration

Production Manager

Philip Morris International

Dec 2020 - Jul 2021 (7 months)

Managed daily operations of production lines, improving efficiency and expanding the Open + culture. Provided coaching to increase key performance indicators significantly, recognized as the best operating line in Europe.

Production Management Team Leadership Coaching Process Optimization Manufacturing Open Culture

Project Manager of Global Conditioner Platform

Procter & Gamble

Apr 2019 - Oct 2020 (1 year 6 months)

Managed the implementation of a new conditioner production system in a new factory, leading a global team to successful project completion according to maintenance criteria.

Project Management Implementation Manufacturing Cross Functional Collaboration

Production Manager

Procter & Gamble

Mar 2018 - Feb 2019 (11 months)

Led production of shampoo and conditioners for the South American market, managing a team and improving operational efficiency. Responsible for global operations platform re-application.

Production Management Team Leadership Manufacturing Shampoo Production Conditioner Production

Process Engineer

Procter & Gamble

Jan 2015 - Mar 2018 (3 years 2 months)

Led continuous improvement projects in production, developing new features to enhance process efficiency and reducing rework, recognized for best solutions in industry congress.

Continuous Improvement Manufacturing

Education

Degrees, certifications, and relevant coursework

Rome Business School

Master’s degree, Data Science

Completed a Master’s degree in data science, focusing on various aspects of data analysis and machine learning. Courses included Python fundamentals for Data Analysis, Microsoft Power BI for Data Science, Big Data Analytics with R and Microsoft Azure Machine Learning, and Big Data Real-Time Analytics with Python and Spark.