Open to opportunities

Diogo Vaz

@diogovaz

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Curious and passionate Product Manager driving innovation through data insights.

Portugal

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What I'm looking for

I am looking for a role that fosters innovation and collaboration, where I can leverage my product management skills to drive impactful solutions.

I am a curious, passionate, and persuasive Product Manager with extensive experience in transforming customer pains into achieved results. Based in Lisbon, Portugal, I thrive in Agile environments, continuously driving product innovation through data insights and user feedback. My journey has equipped me with a robust skill set in product management, payments, and API integration.

In my current role at Mastercard, I co-lead product management initiatives, shaping the roadmap for payment tokenization services. I oversee an Agile workflow, refining priorities, identifying risks, and ensuring milestones are met. My ability to translate complex customer requirements into actionable features and user stories has been pivotal in delivering successful products to market.

Previously, I have held positions at Talkdesk and Truphone, where I led implementations and managed product backlogs, ensuring alignment across cross-functional teams. My educational background includes a postgraduate degree in Marketing Research and CRM, which complements my hands-on experience in product management.

Experience

Work history, roles, and key accomplishments

Current

Payments Product Manager

Current

MASTERCARD

Aug 2022 - Present (2 years 10 months)

Co-lead product management initiatives for payment tokenization services, overseeing an Agile workflow and refining priorities. Translated complex customer requirements into new features and user stories.

Product Management Payments Agile Methodologies Data Analysis Requirements Gathering Project Management

Product Owner

TRUPHONE

Sep 2021 - Sep 2022 (1 year)

Co-developed the payments service roadmap, working cross-functionally to align on product development. Managed the product backlog and delivered solutions in an Agile environment.

Product Management Payments Agile Methodologies Data Analysis Requirements Gathering Project Management

Senior Solutions Consultant

TALKDESK

Sep 2019 - Aug 2020 (11 months)

Led implementations for clients, managing requirements gathering, system configuration, and team training. Created project scopes and timelines for successful deployments.

Product Management Payments Agile Methodologies Data Analysis Requirements Gathering Project Management

Business Analyst

NOVABASE (VIAGENS ABREU)

May 2018 - Jul 2019 (1 year 2 months)

Analyzed and documented functional and technical requirements for back-office systems, creating project scopes and plans for execution.

Business Analysis Requirements Gathering Project Management Data Analysis

Data Analyst

PREMIUM MINDS

Jan 2017 - May 2018 (1 year 4 months)

Developed VBA Macros for reporting and analyzed data structures for Power BI implementations, enhancing data insights.

Data Analysis VBA Power BI Reporting Data Structures

Business Analyst

WINNING (TAP Megasis)

Dec 2014 - Jan 2016 (1 year 1 month)

Conducted business and requirements analysis for revenue accounting software, integrating new modules to enhance functionality.

Business Analysis Requirements Gathering Software Integration Project Management

Education

Degrees, certifications, and relevant coursework

Nova Information Management School

Postgraduate, Marketing Research and CRM

2014 - 2015

Completed a postgraduate program in Marketing Research and CRM, focusing on advanced marketing strategies and customer relationship management techniques.

Nova Information Management School

Bachelor's, Information Systems and Technology

2010 - 2014

Earned a Bachelor's degree in Information Systems and Technology, covering essential topics in information systems, technology applications, and data management.