Conrado Souza
@conradosouza
Senior Product Manager | AI & LLM Products | B2B SaaS | 0-to-1 & PLG | Ex-Software Engineer | Eating chaos for breakfast
PortugalWhat I'm looking for
I'm a Senior Product Manager with 10 years in product and 5 years as a software engineer, building B2B SaaS products end to end.
My path is a bit different from most PMs: I started by writing code, then led engineering teams, and moved into product because I kept caring more about the "why" than the "how". That background means I can go deep with engineers on architecture and LLM evaluation in the morning, and present pricing strategy to founders in the afternoon.
What I've shipped along the way:
→ A product pivot from email ticketing to conversational AI that helped secure a $30M buyout (Octadesk)
→ A 0-to-1 cross-platform mobile app that reached 45% of 40,000 technician accounts in its first year (Infraspeak, Deloitte 2024 EMEA Technology Fast 500)
→ A product-led growth (PLG) motion built from scratch: pricing, self-service trials, and subscriptions for an AI construction inspection platform (TruScope)
→ An LLM evaluation program that raised model output accuracy from 85% to 98% using eval sets and accuracy benchmarks
I've worked across the full startup lifecycle, from pre-seed through Series C, including funding rounds and acquisitions, in EdTech, facility management, customer experience, and construction tech. Right now I'm building AI-powered workflows that help construction inspection teams work faster and make better decisions.
What I bring: product strategy, product discovery and user research, roadmap ownership, PLG and monetization, AI/LLM product development, and the technical fluency to keep engineering honest (in the friendliest way possible).
I'm based in Porto, Portugal, and work remotely across EU and US time zones.
If you're building something where product craft and AI meet real-world workflows, let's talk
Experience
Work history, roles, and key accomplishments
- Built LLM-powered field inspection workflows that cut inspector reporting time and improved issue-tracking accuracy on large commercial construction projects
- Designed and launched our product-led growth (PLG) motion from scratch, including pricing, low-touch trial, and subscriptions, converting a 250-user demo cohort into the first 4 activated trials
- Delivered a 2x improvement in technician task-execution efficiency versus the legacy app; the new mobile product reached 45% of 40,000 technician accounts in its first year
- Partnered with Customer Success and Sales on adoption and expansion initiatives that generated €500K+ in expansion revenue
Senior product manager leading product strategy at Octadesk, a Brazilian customer service and sales B2B SaaS with AI chatbots. My role concluded following the company's acquisition by Locaweb.
Product manager owning the strategic roadmap for the EdTech products of Brazil's leading medical education company, serving 40,000+ medical students and physicians annually.
Senior product owner for MEDGRUPO's core e-learning and exam-simulation platform, an EdTech product used by medical students preparing for residency exams.
Managed software development projects across multiple product lines, coordinating engineering, QA, and design teams in an Agile environment.
- Acted as a bridge between business stakeholders and engineering teams, translating requirements into technical specifications and delivery plans.
- Defined technical architecture and coding standards; mentored junior engineers and conducted code reviews.
Worked as a Lead Software Engineer at MEDGRUPO, contributing to software development using Agile practices and modern engineering workflows.
- Developed and maintained software features for a live events technology platform.
- Built client web projects end-to-end, handling both development and visual design across multiple simultaneous accounts.
Education
Degrees, certifications, and relevant coursework
Estácio
Bachelor's degree, Software Analysis
2020 - 2024
Tech stack
Software and tools used professionally
Availability
Location
Portugal
BrazilSocial media
Skills
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