Carolina Loureiro
@carolinaloureiro
Lead Product Manager blending engineering, data-driven strategy, and cross-functional leadership.
What I'm looking for
I am a Lead Product Manager with an engineering background and over seven years of experience delivering products across hospitality, fintech, and AI-driven platforms. I combine data insights, UX collaboration, and technical understanding to simplify complex problems and optimize processes.
At HiJiffy I lead the strategy and execution of a hotelier-facing communications hub, managed cross-functional work with AI, backend and design teams, and mentor a fellow product manager to ensure alignment across initiatives. Previously I improved onboarding and automated accounting workflows at GetGround, reducing manual effort by roughly 40 days per month, and introduced fraud prevention and financial process automation at DefinedCrowd to cut operational costs.
My hands-on engineering experience (Feedzai, Marionete, Securibox) gives me technical credibility to work with data platforms, BigQuery and SQL, and modern product tooling. I emphasize experimentation, measurable impact, and building teams that deliver reliable, user-centered solutions.
Experience
Work history, roles, and key accomplishments
Promoted from Senior to Lead Product Manager to define product direction for the hotelier-facing communications hub, driving cross-functional execution with AI, backend, and design teams and mentoring a product manager to improve strategic alignment.
Product Manager
GetGround
Dec 2021 - Mar 2023 (1 year 3 months)
Led cross-functional delivery of investment-management features and automated accounting workflows, redesigning onboarding to reduce manual effort by ~40 days per month and fostering an experimentation culture.
Product Manager
DefinedCrowd
Mar 2020 - Nov 2021 (1 year 8 months)
Owned platform improvements for payments and crowd management, redesigning and automating financial processes, introducing fraud prevention, and reducing operational costs while decreasing support workload via targeted notifications.
Developed client-facing components for a fraud detection platform using Scala/Java and Docker, and temporarily assumed product management duties that initiated transition into product roles.
BigData Consultant
Marionete
Oct 2016 - Jan 2018 (1 year 3 months)
Contributed to international distributed data processing and advanced analytics projects, delivering scalable data pipelines and analytics solutions for cross-border clients.
Software Developer
Securibox
May 2016 - Oct 2016 (5 months)
Developed core data aggregation and document organization features in an early-stage startup, contributing to the product's core functionality and backend systems.
Education
Degrees, certifications, and relevant coursework
Carnegie Mellon University (CMU-Portugal Undergraduate Internships Program)
2016 - 2016
Undergraduate internship through the CMU-Portugal program participating in research and practical projects during Feb–Apr 2016.
Instituto Superior Técnico / KTH Royal Institute of Technology
Master of Science, Systems, Control and Robotics
2013 - 2015
Activities and societies: Research grantee at Institute for Systems and Robotics; RoCKIn@HOME2015 competition winner
Dual Master’s program in Systems, Control and Robotics with a master thesis on robotic grasping using optical tactile sensors.
Instituto Superior Técnico
Master of Science, Electrical and Computer Engineering
2010 - 2015
Activities and societies: Federated swimmer; SSI Open Water Diver certificate; analog photography course at NAFIST
Completed a Master of Science in Electrical and Computer Engineering with focus on systems and robotics-related coursework and projects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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