Edirin Victor
@edirinvictor
Customer experience professional with telemarketing success and strong communication skills.
What I'm looking for
I am a customer experience enthusiast with over two years of telemarketing and customer relationship management experience, known for driving sales and improving client engagement. I achieved ₦1,000,000 in sales in January 2024 at CIMS by proactively calling clients and guiding them to new product offerings.
I have supported participants and stakeholders in high-pressure environments such as Qubators Hackathon, resolving issues through clear communication and relationship management. I am proficient in Microsoft Office (Excel, Word) and continually upskilling with courses in customer service and data analysis.
Experience
Work history, roles, and key accomplishments
Telemarketer
CIMS
Jan 2022 - Present (3 years 9 months)
Called clients to promote new product offerings, driving increased patronage and generating ₦1,000,000 in sales in January 2024 through targeted outreach and relationship building.
Customer Service Representative
Qubators Hackathon
Jan 2020 - Dec 2021 (1 year 11 months)
Managed participant relationships and provided information and issue resolution across competition stages using calls, meetings, and messaging, improving participant experience and progression.
Education
Degrees, certifications, and relevant coursework
May Day College
West African Senior School Certificate, Senior Secondary Education
2008 - 2013
Completed West Africa Senior School Certificate at May Day College from 2008 to 2013.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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