Uzoma Fortune Ununuma

I am an ardent customer service professional with over 3 years of efficient practice history. My goal is to enhance customer interaction experiences, believing that satisfactory service can significantly increase business value and foster strong customer relationships. I am committed to achieving set goals through effective communication and problem-solving.

In my recent role as a Customer Management Professional at Mertesacker Nig Ltd, I reviewed client orders, supervised service proposals, and maintained in-depth knowledge of our products to make suitable recommendations. My ability to analyze and resolve operational complaints has been instrumental in ensuring quality service delivery. I have also gained valuable experience in sales and telemarketing, consistently meeting targets and maintaining high conversion rates.