Taneish Salmon
@taneishsalmon
Dedicated customer service representative with strong communication skills.
What I'm looking for
I am a customer service representative with a passion for delivering exceptional client experiences. My excellent verbal and written communication abilities ensure that I can effectively address customer inquiries and concerns. I thrive in fast-paced environments, where I can utilize my problem-solving skills to enhance customer satisfaction and drive sales through upselling and promoting products and services.
In my current role at Influx, I have honed my skills in managing customer interactions, resolving issues related to order inquiries, and providing expert support. My previous experience at Collective Solution further developed my ability to handle inquiries promptly and courteously, always striving to exceed customer expectations. I am committed to continuous improvement and adapting to the evolving needs of customers.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Influx
Sep 2023 - Present (1 year 10 months)
Answered customer questions about policies and procedures with a friendly and knowledgeable approach. Investigated and resolved customer concerns related to order inquiries and delivery tracking. Maximized satisfaction by anticipating needs and consistently offering expert support.
Customer Service Representative
Collective Solution BPO
Sep 2021 - Jan 2022 (4 months)
Handled inquiries and service issues with prompt, courteous attention. Provided prompt and courteous service to address customer inquiries and complaints. Coordinated with cross-functional teams to resolve various customer-related issues.
Education
Degrees, certifications, and relevant coursework
St. Maarten Academy
High School Diploma, General Studies
Completed high school education at St. Maarten Academy, building foundational knowledge and skills for further academic and professional pursuits.
Unknown
Bachelor's Degree, Business Administration
Pursued a Bachelor's Degree in Business Administration, focusing on core business principles, management strategies, and administrative practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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