
Dewald Smit
@dewaldsmit
Account Manager at Network Configurations who strengthens client relationships and identifies IT and cloud upsell opportunities.
What I'm looking for
At Network Configurations, I serve as VCTO and work with client accounts across IT, managed services, and cloud solutions. I build trusted advisor relationships, identify upselling and cross-selling opportunities, and discuss client needs through Technical Business Reviews and annual budget planning.
As General Manager at Link-Up Internet, I drove sales initiatives, managed staff KPIs and budgets, and developed training programs. Earlier, as Head of IT at BAS-Energy / Smarter Business BPO, I managed IT systems and data operations, including network security, hosted services, and data governance.
My experience also includes regional management, cloud solutions, and infrastructure engineering. I’m looking to apply my sales and relationship management experience in an environment that supports self-development and financial results, with a focus on people, relationship management, and business.
Experience
Work history, roles, and key accomplishments
VCTO (Virtual Chief Technology Officer)
Network Configurations
Jan 2022 - Present (4 years 8 months)
Serve as primary point of contact for assigned client accounts, building trusted advisor relationships with key decision-makers. Identify upselling, cross-selling, and renewal opportunities, and ensure SLA commitments are met.
Head of IT
BAS-Energy / Smarter Business BPO
Apr 2015 - Jun 2020 (5 years 2 months)
Planned, organized, controlled, and evaluated IT and electronic data movement, hosting, and safety operations. Managed IT staff, network, servers, and data governance.
Assistant Manager
Unlimited World Contact Centre
Mar 2009 - Apr 2010 (1 year 1 month)
Interviewed and employed staff, managed KPI performance, and provided sales training. Conducted performance coaching and daily impact sessions.
Cold called and door knocked to source leads and deals. Sold photocopiers, service contracts, and PABX systems.
Affiliate Relationship Manager
Osiris
Jun 2000 - Aug 2004 (4 years 2 months)
Provided ongoing affiliate support and managed relationships with international developers. Handled email and SQL database maintenance and reporting.
Technical Engineer
Zentek Computers
May 1998 - May 2000 (2 years)
Provided IT development and service, assisted in network administration, and handled pre-sales, network installations, and after-sales support.
Outbound IT Manager – Managed Services
NCD Solutions
Managed workstations, thin clients, and school tech centers. Handled VMware and HyperV scoping, tape/offsite backup and DR, and anti-virus solutions.
General Manager
Link-Up Internet
Managed general divisions and departments, including budget management, policy formulation, and staff monitoring. Drove sales and sales training, improved administration processes, and evaluated departmental performance.
Senior Infrastructure Engineer
Mesh Telecom
Implemented MPLS WAN networks, conducted fibre connectivity and site surveys, and set up Cisco routers and HP/Dell switches. Designed server rooms and IT hardware architecture.
Cloud Solutions Technician
SYNAQ
Implemented and rolled out onsite and hosted Exchange, email continuity, architecture, branding, and security. Consulted to large and SME businesses on cloud-based solutions.
Regional Manager
Bundu NetworX
Managed IT services, technical teams, and sales staff across two branches. Oversaw stock management, KPI management, and staff training.
Education
Degrees, certifications, and relevant coursework
Microsoft
Microsoft Certified Solution Engineer (MCSE), Information Technology
2008 - 2008
Earned the Microsoft Certified Solution Engineer (MCSE) certification in 2008.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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