
Longin Matendo
@longinmatendo
I grow ICT revenue by matching clients with fibre, cloud, voice, security, and Microsoft solutions.
What I'm looking for
At VOX Telecom, I manage key client accounts and grow revenue through tailored Fibre, Voice, Cloud, cybersecurity, and Microsoft solutions. I build long-term client relationships, prepare proposals, negotiate contracts, and coordinate service delivery.
I've also developed new business at VOX Telecom and generated, qualified, and progressed leads at MSP360 through cold calling, presentations, demos, follow-ups, and sales strategy. I bring customer service, account management, lead generation, and multilingual communication in English, French, Lingala, and Swahili.
Experience
Work history, roles, and key accomplishments
Account Manager
VOX Telecom
Apr 2024 - Present (2 years 5 months)
Managed key client accounts, driving revenue growth and ensuring customer satisfaction. Proposed tailored ICT solutions including Fibre, Cloud, VoIP, Cybersecurity, and Microsoft Solutions.
Sales Development Representative
MSP360
Oct 2019 - Present (6 years 11 months)
Developed sales strategies, initiated contact with potential customers through cold-calling, and created relationships to identify needs and drive sales.
New Business Development Manager
VOX Telecom
May 2022 - Mar 2024 (1 year 10 months)
Found and developed new markets, improved sales, attended conferences, and developed quotes and proposals for clients.
Sales Development Representative / Research Analyst
MSP360
Oct 2019 - Jan 2022 (2 years 3 months)
Developed sales strategies, initiated contact with potential customers, and moved leads through the marketing funnel.
Business Mentor / Customer Service Consultant
Inuka Fragrances
Jan 2017 - Sep 2019 (2 years 8 months)
Provided business mentoring and training, and served as a helpdesk consultant.
Call Centre Agent
Democratic Alliance
Jan 2014 - Jan 2016 (2 years)
Called voters and used sales models to promote the DA, and assisted voters to update their details on the system.
Call Center Agent
DA (Democratic Alliance)
Nov 2013 - Dec 2015 (2 years 1 month)
Called and answered calls for DA supporters, updated their details in the DA database, and helped people with various issues.
Customer Service Agent
Democratic Alliance Electoral Campaign
Feb 2010 - Sep 2013 (3 years 7 months)
Worked as a customer service agent for the Democratic Alliance Electoral Campaign.
Customer Service Agent
Gold Star Development
Jan 2013 - Jan 2013 (0 months)
Supervised the mall and all rental services and securities.
Site Supervisor
Armageddon Security
Mar 2007 - Jan 2010 (2 years 10 months)
Supervised site operations and security.
Computer Salesman
Armageddon Security
Jan 2006 - Jan 2006 (0 months)
Worked as a computer salesman and technician.
Education
Degrees, certifications, and relevant coursework
Udemy
Certificate, Business and Sales
Business and sales development courses from Udemy.
Stanford Computer and Business College
National Certificate, Information Technology
National Certificate in IT, Networking, Programming, and end-user computing from Stanford Computer and Business College.
University of Kinshasa
Diploma, Mathematics and Accounting
Diploma in Mathematics and Accounting from the University of Kinshasa.
Institut Kivuvu
High School Matric, General
High School Matriculation with subjects including Mathematics, Physics, Technology, Geography, Science, and Graphics.
University of Kinshasa
Diploma
Diploma from the University of Kinshasa.
South African Fire and Medical Academy
Certificate, Fire and Safety
Fire Fighting, First Aid and Safety Course from the South African Fire and Medical Academy.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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