Open to opportunities

Denis Korjenic

@deniskorjenic

Message

Hands-on business leader with expertise in SaaS and communications.

Indonesia

Message

What I'm looking for

I am looking for a role that fosters growth, values teamwork, and challenges me to innovate in sales and customer success.

I am a hands-on business leader with over a decade of experience in the SaaS and communications industry, specializing in marketing and tech-heavy projects. My journey has been marked by a strong focus on sales, customer success, and account management, which has allowed me to drive significant business growth through optimization and strategic initiatives.

Currently, I serve as a Product Sales Expert at Infobip in Indonesia, where I define and execute sales strategies for 15 products across 11 markets in the APAC region. My notable achievements include a remarkable 340% year-over-year profit growth for WhatsApp services and building a 17.6 million USD annual book of business. I thrive on acquiring top global brands and collaborating with marketing and regional leadership to identify growth opportunities.

Previously, I held the position of Enterprise Team Leader and Director at Infobip, where I led a 20-person sales and customer success team. My leadership resulted in minimizing customer churn to less than 5% during challenging times and achieving an average KPI of 103%. I am passionate about developing talent and driving revenue growth through effective team management and strategic account acquisition.

Experience

Work history, roles, and key accomplishments

Current

Product Sales Expert

Current

Infobip

Oct 2021 - Present (3 years 8 months)

Defining and executing sales strategies for 15 products across 11 APAC markets, managing partnerships with major companies like Meta and Google, and driving pipeline generation to improve revenue. Achieved significant profit growth across multiple services and built a substantial annual book of business.

Sales Strategy Partnership Management Revenue Customer Management SaaS Team Leadership

Enterprise Team Leader, Director

Infobip

Jan 2020 - Oct 2021 (1 year 9 months)

Led a 20-person sales and customer success team, focusing on customer acquisition and retention, while minimizing churn during COVID. Achieved significant revenue growth and successfully launched new SaaS products.

Team Management Customer Acquisition Talent Development Sales Growth SaaS Account Management Strategic Planning Sales Operations Customer Retention

Sales Expert

Infobip

Jun 2019 - Jan 2020 (7 months)

Consulted local teams to enhance business operations and participated in strategic projects to onboard key market accounts, achieving significant revenue and profit growth.

Business Operations Onboarding Strategic Projects Revenue Market Accounts Stakeholder Management Team Collaboration

Sales Manager

Infobip

Oct 2016 - Jul 2019 (2 years 9 months)

Developed business portfolios in various geographies, focusing on multiple industries to acquire new clients and establish local offices, achieving high KPI targets.

Business Development KPIs Sales Management Pipeline Building

Student Sales Assistant

Microsoft BIH

Apr 2015 - Apr 2016 (1 year)

Assisted in managing partner relationships for sales development of Microsoft products, collaborating with various departments for local market growth.

Partner Management Market Development Collaboration Microsoft Products Pipeline Management Communication Skills CRM

Education

Degrees, certifications, and relevant coursework

American University in Bosnia and Herzegovina

Bachelor of Engineering, Information Technology

Bachelor of Engineer of Information Technology, focused on understanding both technical and business aspects of every business process whilst driving business growth through process optimization, driving pipeline growth and customer and partner retention.