Mada Prabowo

Researched market trends and identified new B2B opportunities in logistics and supply chain sectors, targeting high-value prospects. Initiated and led client meetings, successfully closing deals by presenting tailored logistics and SaaS-based solutions.

Researched market trends and identified new B2B opportunities in logistics and supply chain sectors, targeting high-value prospects. Initiated and led client meetings, successfully closing deals by presenting tailored logistics and SaaS-based solutions.

Managed 3 team members and grew relationships with 200+ enterprise clients, providing tailored solutions and proactive support to boost retention and satisfaction. Led strategic upselling and cross-selling initiatives by identifying additional service opportunities aligned with client needs.

Built and maintained long-term relationships with strategic clients, ensuring satisfaction and fostering repeat business. Grew revenue across 30+ accounts by identifying opportunities for upselling and cross-selling complementary services.

Acted as STB product manager for international B2B clients, leading roadmap planning and product development. Coordinated across 9 cross-functional teams to align engineering, QA, and business goals, ensuring on-time delivery.

Led the sales and support operations for the notebook division, ensuring a seamless customer experience across both retail and technical service. Provided hands-on technical assistance and customer care, resolving hardware and software issues across a diverse customer base.

Built and maintained long-term relationships with strategic clients, ensuring satisfaction and fostering repeat business. Grew revenue across 30+ accounts by identifying opportunities for upselling and cross-selling complementary services.

Led the launch of a personal storage and fulfillment center, overseeing end-to-end planning, setup, and execution. Developed and implemented SOPs for retail warehouse operations, improving process consistency and scalability.

Led the launch of a personal storage and fulfillment center, overseeing end-to-end planning, setup, and execution. Developed and implemented SOPs for retail warehouse operations, improving process consistency and scalability.

Supported senior engineers in prioritizing product development tasks based on issue severity and customer impact. Conducted root cause analysis (RCA) for Outgoing Quality Control (OQC) and manufacturing issues in STB product lines.

Co-founded and co-managed a consulting and event organizing company, overseeing business development and client relations. Led planning and execution of large-scale national events, ensuring alignment with client goals, budgets, and timelines.

Supported senior engineers in prioritizing product development tasks based on issue severity and customer impact. Conducted root cause analysis (RCA) for Outgoing Quality Control (OQC) and manufacturing issues in STB product lines.

Co-founded and co-managed a consulting and event organizing company, overseeing business development and client relations. Led planning and execution of large-scale national events, ensuring alignment with client goals, budgets, and timelines.

Acted as STB product manager for international B2B clients, leading roadmap planning and product development. Coordinated across 9 cross-functional teams to align engineering, QA, and business goals, ensuring on-time delivery.

Managed 3 members and grew relationships with 200+ enterprise clients, providing tailored solutions and proactive support to boost retention and satisfaction. Led strategic upselling and cross-selling initiatives by identifying additional service opportunities aligned with client needs.

Led the sales and support operations for the notebook division, ensuring a seamless customer experience across both retail and technical service. Provided hands-on technical assistance and customer care, resolving hardware and software issues across a diverse customer base.

Studied Informatics Engineering at the Islamic University of Indonesia, completing the Bachelor's degree in 2010. Focused on core engineering principles and their applications.